Daily Papers

Embodied agents designed to assist users with tasks must engage in natural language interactions, interpret instructions, execute actions, and communicate effectively to resolve issues. However, collecting large-scale, diverse datasets of situated human-robot dialogues to train and evaluate such agents is expensive, labor-intensive, and time-consuming. To address this challenge, we propose building a large language model (LLM)-based user agent that can simulate user behavior during interactions with an embodied agent in a virtual environment. Given a user goal (e.g., make breakfast), at each time step, the user agent may observe" the robot actions or speak" to either intervene with the robot or answer questions. Such a user agent assists in improving the scalability and efficiency of embodied dialogues dataset generation and is critical for enhancing and evaluating the robot's interaction and task completion ability, as well as for research in reinforcement learning using AI feedback. We evaluate our user agent's ability to generate human-like behaviors by comparing its simulated dialogues with the TEACh dataset. We perform three experiments: zero-shot prompting to predict dialogue acts, few-shot prompting, and fine-tuning on the TEACh training subset. Results show the LLM-based user agent achieves an F-measure of 42% with zero-shot prompting and 43.4% with few-shot prompting in mimicking human speaking behavior. Through fine-tuning, performance in deciding when to speak remained stable, while deciding what to say improved from 51.1% to 62.5%. These findings showcase the feasibility of the proposed approach for assessing and enhancing the effectiveness of robot task completion through natural language communication.

Current AI agent frameworks have made remarkable progress in automating individual tasks, yet all existing systems serve a single user. Human productivity rests on the social and organizational relationships through which people coordinate, negotiate, and delegate. When agents move beyond performing tasks for one person to representing that person in collaboration with others, the infrastructure for cross-user agent collaboration is entirely absent, let alone the governance mechanisms needed to secure it. We argue that the next frontier for AI agents lies not in stronger individual capability, but in the digitization of human collaborative relationships. To this end, we propose a human-symbiotic agent paradigm. Each user owns a permanently bound agent system that collaborates on the owner's behalf, forming a network whose nodes are humans rather than agents. This paradigm rests on three governance primitives. A layered identity architecture separates a Manager Agent from multiple context-specific Identity Agents; the Manager Agent holds global knowledge but is architecturally isolated from external communication. Scoped authorization enforces per-identity access control and escalates boundary violations to the owner. Action-level accountability logs every operation against its owner's identity and authorization, ensuring full auditability. We instantiate this paradigm in ClawNet, an identity-governed agent collaboration framework that enforces identity binding and authorization verification through a central orchestrator, enabling multiple users to collaborate securely through their respective agents.

Traditional recommender systems usually take the user-platform paradigm, where users are directly exposed under the control of the platform's recommendation algorithms. However, the defect of recommendation algorithms may put users in very vulnerable positions under this paradigm. First, many sophisticated models are often designed with commercial objectives in mind, focusing on the platform's benefits, which may hinder their ability to protect and capture users' true interests. Second, these models are typically optimized using data from all users, which may overlook individual user's preferences. Due to these shortcomings, users may experience several disadvantages under the traditional user-platform direct exposure paradigm, such as lack of control over the recommender system, potential manipulation by the platform, echo chamber effects, or lack of personalization for less active users due to the dominance of active users during collaborative learning. Therefore, there is an urgent need to develop a new paradigm to protect user interests and alleviate these issues. Recently, some researchers have introduced LLM agents to simulate user behaviors, these approaches primarily aim to optimize platform-side performance, leaving core issues in recommender systems unresolved. To address these limitations, we propose a new user-agent-platform paradigm, where agent serves as the protective shield between user and recommender system that enables indirect exposure.

Complex tasks are increasingly delegated to ensembles of specialized LLM-based agents that reason, communicate, and coordinate actions-both among themselves and through interactions with external tools, APIs, and databases. While persistent memory has been shown to enhance single-agent performance, most approaches assume a monolithic, single-user context-overlooking the benefits and challenges of knowledge transfer across users under dynamic, asymmetric permissions. We introduce Collaborative Memory, a framework for multi-user, multi-agent environments with asymmetric, time-evolving access controls encoded as bipartite graphs linking users, agents, and resources. Our system maintains two memory tiers: (1) private memory-private fragments visible only to their originating user; and (2) shared memory-selectively shared fragments. Each fragment carries immutable provenance attributes (contributing agents, accessed resources, and timestamps) to support retrospective permission checks. Granular read policies enforce current user-agent-resource constraints and project existing memory fragments into filtered transformed views. Write policies determine fragment retention and sharing, applying context-aware transformations to update the memory. Both policies may be designed conditioned on system, agent, and user-level information. Our framework enables safe, efficient, and interpretable cross-user knowledge sharing, with provable adherence to asymmetric, time-varying policies and full auditability of memory operations.

Frontier coding agents are increasingly used in workflows where users supervise progress primarily through repeated improvement of a public score, namely the reported score on a public evaluation file with labels in the workspace, rather than through direct inspection of the agent's intermediate outputs. We study whether multi-round user pressure to improve that score induces public score exploitation: behavior that raises the public score through shortcuts without improving hidden private evaluation. We begin with a preliminary single-script tabular classification task, where GPT-5.4 and Claude Opus 4.6 both exploit label information within 10 rounds of user-agent interaction. We then build AgentPressureBench, a 34-task machine-learning repository benchmark spanning three input modalities, and collect 1326 multi-round trajectories from 13 coding agents. On our benchmark, we observe 403 exploitative runs, spanning across all tasks. We also find that stronger models have higher exploitation rates, supported by a significant Spearman rank correlation of 0.77. Our ablation experiments show that higher user pressure leads to earlier exploitation, reducing the average first exploit round by 15.6 rounds (i.e., 19.67 to 4.08). As a mitigation, adding explicit anti-exploit wordings in prompt mostly eliminates exploitation (100% to 8.3%). We hope that our work can bring attention to more careful use of coding agents workflow, and developing more robust coding agents under user pressure. Our project page is at https://ucsc-vlaa.github.io/AgentPressureBench .

With the rise of smart personal devices, service-oriented human-agent interactions have become increasingly prevalent. This trend highlights the need for personalized dialogue assistants that can understand user-specific traits to accurately interpret requirements and tailor responses to individual preferences. However, existing approaches often overlook the complexities of long-term interactions and fail to capture users' subjective characteristics. To address these gaps, we present PAL-Bench, a new benchmark designed to evaluate the personalization capabilities of service-oriented assistants in long-term user-agent interactions. In the absence of available real-world data, we develop a multi-step LLM-based synthesis pipeline, which is further verified and refined by human annotators. This process yields PAL-Set, the first Chinese dataset comprising multi-session user logs and dialogue histories, which serves as the foundation for PAL-Bench. Furthermore, to improve personalized service-oriented interactions, we propose H^2Memory, a hierarchical and heterogeneous memory framework that incorporates retrieval-augmented generation to improve personalized response generation. Comprehensive experiments on both our PAL-Bench and an external dataset demonstrate the effectiveness of the proposed memory framework.

Current language model-driven agents often lack mechanisms for effective user participation, which is crucial given the vagueness commonly found in user instructions. Although adept at devising strategies and performing tasks, these agents struggle with seeking clarification and grasping precise user intentions. To bridge this gap, we introduce Intention-in-Interaction (IN3), a novel benchmark designed to inspect users' implicit intentions through explicit queries. Next, we propose the incorporation of model experts as the upstream in agent designs to enhance user-agent interaction. Employing IN3, we empirically train Mistral-Interact, a powerful model that proactively assesses task vagueness, inquires user intentions, and refines them into actionable goals before starting downstream agent task execution. Integrating it into the XAgent framework, we comprehensively evaluate the enhanced agent system regarding user instruction understanding and execution, revealing that our approach notably excels at identifying vague user tasks, recovering and summarizing critical missing information, setting precise and necessary agent execution goals, and minimizing redundant tool usage, thus boosting overall efficiency. All the data and codes are released.

Agentic Web is an emerging paradigm where autonomous agents help users use online information. As the paradigm develops, content providers are also deploying agents to manage their data and serve it through controlled interfaces. This shift moves information access from centralized retrieval to decentralized coordination. To study this setting, we introduce AgentWebBench, a benchmark that evaluates how well a user agent synthesizes answers by interacting with website-specific content agents. We evaluate four tasks that cover common web information needs, spanning ranked retrieval (web search, web recommendation) and open-ended synthesis (question answering, deep research). Across seven advanced LLMs and three coordination strategies, multi-agent coordination generally lags behind centralized retrieval as expected, because user agent cannot directly access the corpus, but the gap shrinks with model scale and can even outperform centralized retrieval on question answering. This benchmark also enables us to study properties of the emerging paradigm of the digital world. We find that decentralized access concentrates traffic toward a small set of websites, test time scaling improves both interaction reliability and task performance, and strong results require sufficient interactions guided by careful planning. Finally, our failure analysis suggests that user agents need better planning and answer synthesis, while content agents need more reliable retrieval and evidence quality. Code, data, and APIs are released on https://github.com/cxcscmu/AgentWebBench.

Memory systems often organize user-agent interactions as retrievable external memory and are crucial for long-running agents by overcoming the limited context windows of LLMs. However, existing memory systems invoke LLMs to process every incoming interaction for memory extraction, and such an eager memory consolidation scheme leads to substantial token consumption. To tackle this problem, we propose RecMem by rethinking when memory consolidation should be conducted. RecMem stores incoming interactions in a subconscious memory layer and encode them using lightweight embedding models for retrieval. LLMs are only invoked to extract episodic and semantic memory when sustained recurrence are observed for semantically similar interactions. Such recurrence-based consolidation works because these interactions correspond to a semantic cluster with rich information and thus are worth extraction and summarization. To improve accuracy, RecMem also incorporates a semantic refinement mechanism that recovers the fine-grained facts omitted by memory extraction. Experiments show that RecMem reduces the memory construction token cost of three SOTA memory systems by up to 87% while exceeding their accuracy.

Large Language Model (LLM)-based agentic systems rely on in-context policy documents encoding diverse business rules. As requirements grow, these documents expand rapidly, causing high computational overhead. This motivates developing internalization methods that embed policy documents into model priors while preserving performance. Prior prompt compression work targets generic prompts, but agentic policy documents span multiple complexity levels and require deeper reasoning, making internalization harder. We introduce CC-Gen, an agentic benchmark generator with Controllable Complexity across four levels, enabling systematic evaluation of agents' ability to handle complexity and offering a unified framework for assessing policy internalization. Our analysis shows that complex policy specifications governing workflows pose major reasoning challenges. Supporting internalization with gold user agent interaction trajectories containing chain-of-thought (CoT) annotations via supervised fine-tuning (SFT) is data-intensive and degrades sharply as policy complexity increases. To mitigate data and reasoning burdens, we propose Category-Aware Policy Continued Pretraining (CAP-CPT). Our automated pipeline parses policy documents to extract key specifications, grouping them into factual, behavioral, and conditional categories, and isolating complex conditions that drive workflow complexity. This guides targeted data synthesis and enables agents to internalize policy information through an autoregressive pretraining loss. Experiments show CAP-CPT improves SFT baselines in all settings, with up to 41% and 22% gains on Qwen-3-32B, achieving 97.3% prompt length reduction on CC-Gen and further enhancing tau-Bench with minimal SFT data.

Long conversations with an AI agent create a simple problem for one user: the history is useful, but carrying it verbatim is expensive. We study personalized agent memory: one user's conversation history with an agent, distilled into a compact retrieval layer for later search. Each exchange is compressed into a compound object with four fields (exchange_core, specific_context, thematic room_assignments, and regex-extracted files_touched). The searchable distilled text averages 38 tokens per exchange. Applied to 4,182 conversations (14,340 exchanges) from 6 software engineering projects, the method reduces average exchange length from 371 to 38 tokens, yielding 11x compression. We evaluate whether personalized recall survives that compression using 201 recall-oriented queries, 107 configurations spanning 5 pure and 5 cross-layer search modes, and 5 LLM graders (214,519 consensus-graded query-result pairs). The best pure distilled configuration reaches 96% of the best verbatim MRR (0.717 vs 0.745). Results are mechanism-dependent. All 20 vector search configurations remain non-significant after Bonferroni correction, while all 20 BM25 configurations degrade significantly (effect sizes |d|=0.031-0.756). The best cross-layer setup slightly exceeds the best pure verbatim baseline (MRR 0.759). Structured distillation compresses single-user agent memory without uniformly sacrificing retrieval quality. At 1/11 the context cost, thousands of exchanges fit within a single prompt while the verbatim source remains available for drill-down. We release the implementation and analysis pipeline as open-source software.

With the advancement of multimodal large language models (MLLMs) and coding agents, the website development has shifted from manual programming to agent-based project-level code synthesis. Existing benchmarks rely on idealized assumptions, especially for well-structured, information-rich inputs and static execution settings. In contrast, real-world development is constrained by a critical bottleneck: the semantic misalignment between ambiguous, low-quality instructions from non-expert users and model understanding, which results in a failure mode that we term blind execution. To address this gap, we introduce InteractWeb-Bench, the first multimodal interactive benchmark for website generation under non-expert low-code user conditions. InteractWeb-Bench introduces four types of user agents and persona-driven instruction perturbations to systematically simulate diverse user behaviors, including ambiguity, redundancy, and contradiction, grounded in requirement engineering defect taxonomies. We develop an interactive execution environment for agents, featuring a unified action space comprising Clarify, Implement, Verify, and Submit, enabling iterative intent refinement, code synthesis, and visual feedback-based validation. Extensive experiments and analysis reveal that frontier MLLM-based agents remain trapped in blind execution, exposing limitations in intent recognition and adaptive interaction.

While Large Language Models (LLMs) have catalyzed breakthroughs in automated code generation, Small Language Models (SLMs) often encounter reasoning bottlenecks and failure loops when addressing complex logical requirements. To overcome these challenges, we propose DebateCoder, a multi-agent collaborative framework designed to improve the reasoning ability of SLMs (e.g., Pangu-1B) in resource-constrained environments. DebateCoder uses a structured role-playing protocol with three agents: User Agent (A_UA), Technical Agent (A_TA), and Quality Assurance Agent (A_QA). It also includes an Adaptive Confidence Gating mechanism with a 95% threshold to balance accuracy and inference efficiency. In addition, we introduce a multi-turn deliberation module and a reviewer-guided analytical debugging loop for orthogonal pre-generation debate and post-generation refinement. Experiments on HumanEval and MBPP show that DebateCoder achieves 70.12% Pass@1 on HumanEval, outperforming MapCoder while reducing API overhead by about 35%. These results indicate that collaborative protocols can mitigate limitations of small-parameter models and provide a scalable, efficient approach to high-quality automated software engineering.

LLM agents are increasingly deployed in long-horizon, complex environments to solve challenging problems, but this expansion exposes them to long-horizon attacks that exploit multi-turn user-agent-environment interactions to achieve objectives infeasible in single-turn settings. To measure agent vulnerabilities to such risks, we present AgentLAB, the first benchmark dedicated to evaluating LLM agent susceptibility to adaptive, long-horizon attacks. Currently, AgentLAB supports five novel attack types including intent hijacking, tool chaining, task injection, objective drifting, and memory poisoning, spanning 28 realistic agentic environments, and 644 security test cases. Leveraging AgentLAB, we evaluate representative LLM agents and find that they remain highly susceptible to long-horizon attacks; moreover, defenses designed for single-turn interactions fail to reliably mitigate long-horizon threats. We anticipate that AgentLAB will serve as a valuable benchmark for tracking progress on securing LLM agents in practical settings. The benchmark is publicly available at https://tanqiujiang.github.io/AgentLAB_main.

Existing benchmarks for conversational AI agents simulate single-control environments, where only the AI agent can use tools to interact with the world, while the user remains a passive information provider. This differs from real-world scenarios like technical support, where users need to actively participate in modifying the state of the (shared) world. In order to address this gap, we introduce tau^2-bench, with four key contributions: 1) A novel Telecom dual-control domain modeled as a Dec-POMDP, where both agent and user make use of tools to act in a shared, dynamic environment that tests both agent coordination and communication, 2) A compositional task generator that programmatically creates diverse, verifiable tasks from atomic components, ensuring domain coverage and controlled complexity, 3) A reliable user simulator tightly coupled with the environment, whose behavior is constrained by tools and observable states, improving simulation fidelity, 4) Fine-grained analysis of agent performance through multiple ablations including separating errors arising from reasoning vs communication/coordination. In particular, our experiments show significant performance drops when agents shift from no-user to dual-control, highlighting the challenges of guiding users. Overall, tau^2-bench provides a controlled testbed for agents that must both reason effectively and guide user actions.

Agentic task-solving with Large Language Models (LLMs) requires multi-turn, multi-step interactions, often involving complex function calls and dynamic user-agent exchanges. Existing simulation-based data generation methods for such scenarios rely heavily on costly autoregressive interactions between multiple LLM agents, thereby limiting real-world performance of agentic tasks. In this paper, we propose a novel Non-Autoregressive Iterative Generation framework, called ToolACE-MT, for constructing high-quality multi-turn agentic dialogues. ToolACE-MT generates full conversational trajectories through three stages: coarse-grained initialization, iterative refinement, and offline verification. The initialization phase builds a structurally complete yet semantically coarse dialogue skeleton; the iterative refinement phase introduces realistic complexities and continued refinement via mask-and-fill operations; and the offline verification phase ensures correctness and coherence via rule- and model-based checks. Experiments demonstrate that ToolACE-MT enables efficient, effective and generalizable agentic data generation, offering a new paradigm for high-quality data construction in tool-augmented LLM scenarios.

Large language model (LLM) agents are increasingly used to interact with and execute tasks in dynamic environments. However, a critical yet overlooked limitation of these agents is that they, by default, assume a stationary context, failing to account for the real-world time elapsed between messages. We refer to this as "temporal blindness". This limitation hinders decisions about when to invoke tools, leading agents to either over-rely on stale context and skip needed tool calls, or under-rely on it and redundantly repeat tool calls. To study this challenge, we constructed TicToc, a diverse dataset of multi-turn user-agent message trajectories across 76 scenarios, spanning dynamic environments with high, medium, and low time sensitivity. We collected human preferences between "calling a tool" and "directly answering" on each sample, and evaluated how well LLM tool-calling decisions align with human preferences under varying amounts of elapsed time. Our analysis reveals that existing models display poor alignment with human temporal perception, with no model achieving a normalized alignment rate better than 65% when given time stamp information. We also show that naive, prompt-based alignment techniques have limited effectiveness for most models, but specific post-training alignment can be a viable way to align multi-turn LLM tool use with human temporal perception. Our data and findings provide a first step toward understanding and mitigating temporal blindness, offering insights to foster the development of more time-aware and human-aligned agents.

Large Language Models (LLMs) are transforming artificial intelligence, evolving into task-oriented systems capable of autonomous planning and execution. One of the primary applications of LLMs is conversational AI systems, which must navigate multi-turn dialogues, integrate domain-specific APIs, and adhere to strict policy constraints. However, evaluating these agents remains a significant challenge, as traditional methods fail to capture the complexity and variability of real-world interactions. We introduce IntellAgent, a scalable, open-source multi-agent framework designed to evaluate conversational AI systems comprehensively. IntellAgent automates the creation of diverse, synthetic benchmarks by combining policy-driven graph modeling, realistic event generation, and interactive user-agent simulations. This innovative approach provides fine-grained diagnostics, addressing the limitations of static and manually curated benchmarks with coarse-grained metrics. IntellAgent represents a paradigm shift in evaluating conversational AI. By simulating realistic, multi-policy scenarios across varying levels of complexity, IntellAgent captures the nuanced interplay of agent capabilities and policy constraints. Unlike traditional methods, it employs a graph-based policy model to represent relationships, likelihoods, and complexities of policy interactions, enabling highly detailed diagnostics. IntellAgent also identifies critical performance gaps, offering actionable insights for targeted optimization. Its modular, open-source design supports seamless integration of new domains, policies, and APIs, fostering reproducibility and community collaboration. Our findings demonstrate that IntellAgent serves as an effective framework for advancing conversational AI by addressing challenges in bridging research and deployment. The framework is available at https://github.com/plurai-ai/intellagent

Generative AI search is reshaping information retrieval by offering end-to-end answers to complex queries, reducing users' reliance on manually browsing and summarizing multiple web pages. However, while this paradigm enhances convenience, it disrupts the feedback-driven improvement loop that has historically powered the evolution of traditional Web search. Web search can continuously improve their ranking models by collecting large-scale, fine-grained user feedback (e.g., clicks, dwell time) at the document level. In contrast, generative AI search operates through a much longer search pipeline, spanning query decomposition, document retrieval, and answer generation, yet typically receives only coarse-grained feedback on the final answer. This introduces a feedback loop disconnect, where user feedback for the final output cannot be effectively mapped back to specific system components, making it difficult to improve each intermediate stage and sustain the feedback loop. In this paper, we envision NExT-Search, a next-generation paradigm designed to reintroduce fine-grained, process-level feedback into generative AI search. NExT-Search integrates two complementary modes: User Debug Mode, which allows engaged users to intervene at key stages; and Shadow User Mode, where a personalized user agent simulates user preferences and provides AI-assisted feedback for less interactive users. Furthermore, we envision how these feedback signals can be leveraged through online adaptation, which refines current search outputs in real-time, and offline update, which aggregates interaction logs to periodically fine-tune query decomposition, retrieval, and generation models. By restoring human control over key stages of the generative AI search pipeline, we believe NExT-Search offers a promising direction for building feedback-rich AI search systems that can evolve continuously alongside human feedback.

The evolution of large language models (LLMs) has enhanced the planning capabilities of language agents in diverse real-world scenarios. Despite these advancements, the potential of LLM-powered agents to comprehend ambiguous user instructions for reasoning and decision-making is still under exploration. In this work, we introduce a new task, Proactive Agent Planning, which requires language agents to predict clarification needs based on user-agent conversation and agent-environment interaction, invoke external tools to collect valid information, and generate a plan to fulfill the user's demands. To study this practical problem, we establish a new benchmark dataset, Ask-before-Plan. To tackle the deficiency of LLMs in proactive planning, we propose a novel multi-agent framework, Clarification-Execution-Planning (CEP), which consists of three agents specialized in clarification, execution, and planning. We introduce the trajectory tuning scheme for the clarification agent and static execution agent, as well as the memory recollection mechanism for the dynamic execution agent. Extensive evaluations and comprehensive analyses conducted on the Ask-before-Plan dataset validate the effectiveness of our proposed framework.

As large language models (LLMs) become increasingly integrated into daily life, there is growing demand for AI assistants that are not only reactive but also proactive and personalized. While recent advances have pushed forward proactivity and personalization individually, their combination remains underexplored. To bridge this gap, we introduce ProPerSim, a new task and simulation framework for developing assistants capable of making timely, personalized recommendations in realistic home scenarios. In our simulation environment, a user agent with a rich persona interacts with the assistant, providing ratings on how well each suggestion aligns with its preferences and context. The assistant's goal is to use these ratings to learn and adapt to achieve higher scores over time. Built on ProPerSim, we propose ProPerAssistant, a retrieval-augmented, preference-aligned assistant that continually learns and adapts through user feedback. Experiments across 32 diverse personas show that ProPerAssistant adapts its strategy and steadily improves user satisfaction, highlighting the promise of uniting proactivity and personalization.

With the rapid evolution of Large Language Models (LLMs), LLM-based agents and Multi-agent Systems (MAS) have significantly expanded the capabilities of LLM ecosystems. This evolution stems from empowering LLMs with additional modules such as memory, tools, environment, and even other agents. However, this advancement has also introduced more complex issues of trustworthiness, which previous research focused solely on LLMs could not cover. In this survey, we propose the TrustAgent framework, a comprehensive study on the trustworthiness of agents, characterized by modular taxonomy, multi-dimensional connotations, and technical implementation. By thoroughly investigating and summarizing newly emerged attacks, defenses, and evaluation methods for agents and MAS, we extend the concept of Trustworthy LLM to the emerging paradigm of Trustworthy Agent. In TrustAgent, we begin by deconstructing and introducing various components of the Agent and MAS. Then, we categorize their trustworthiness into intrinsic (brain, memory, and tool) and extrinsic (user, agent, and environment) aspects. Subsequently, we delineate the multifaceted meanings of trustworthiness and elaborate on the implementation techniques of existing research related to these internal and external modules. Finally, we present our insights and outlook on this domain, aiming to provide guidance for future endeavors.

Large language model (LLM) agents such as OpenClaw rely on reusable skills to perform complex tasks, yet these skills remain largely static after deployment. As a result, similar workflows, tool usage patterns, and failure modes are repeatedly rediscovered across users, preventing the system from improving with experience. While interactions from different users provide complementary signals about when a skill works or fails, existing systems lack a mechanism to convert such heterogeneous experiences into reliable skill updates. To address these issues, we present SkillClaw, a framework for collective skill evolution in multi-user agent ecosystems, which treats cross-user and over-time interactions as the primary signal for improving skills. SkillClaw continuously aggregates trajectories generated during use and processes them with an autonomous evolver, which identifies recurring behavioral patterns and translates them into updates to the skill set by refining existing skills or extending them with new capabilities. The resulting skills are maintained in a shared repository and synchronized across users, allowing improvements discovered in one context to propagate system-wide while requiring no additional effort from users. By integrating multi-user experience into ongoing skill updates, SkillClaw enables cross-user knowledge transfer and cumulative capability improvement, and experiments on WildClawBench show that limited interaction and feedback, it significantly improves the performance of Qwen3-Max in real-world agent scenarios.

We introduce WildAGTEval, a benchmark designed to evaluate large language model (LLM) agents' function-calling capabilities under realistic API complexity. Unlike prior work that assumes an idealized API system and disregards real-world factors such as noisy API outputs, WildAGTEval accounts for two dimensions of real-world complexity: 1. API specification, which includes detailed documentation and usage constraints, and 2. API execution, which captures runtime challenges. Consequently, WildAGTEval offers (i) an API system encompassing 60 distinct complexity scenarios that can be composed into approximately 32K test configurations, and (ii) user-agent interactions for evaluating LLM agents on these scenarios. Using WildAGTEval, we systematically assess several advanced LLMs and observe that most scenarios are challenging, with irrelevant information complexity posing the greatest difficulty and reducing the performance of strong LLMs by 27.3%. Furthermore, our qualitative analysis reveals that LLMs occasionally distort user intent merely to claim task completion, critically affecting user satisfaction.

Understanding user intent is essential for effective planning in conversational assistants, particularly those powered by large language models (LLMs) coordinating multiple agents. However, real-world dialogues are often ambiguous, underspecified, or dynamic, making intent detection a persistent challenge. Traditional classification-based approaches struggle to generalize in open-ended settings, leading to brittle interpretations and poor downstream planning. We propose RECAP (REwriting Conversations for Agent Planning), a new benchmark designed to evaluate and advance intent rewriting, reframing user-agent dialogues into concise representations of user goals. RECAP captures diverse challenges such as ambiguity, intent drift, vagueness, and mixed-goal conversations. Alongside the dataset, we introduce an LLM-based evaluator that assesses planning utility given the rewritten intent. Using RECAP, we develop a prompt-based rewriting approach that outperforms baselines. We further demonstrate that fine-tuning two DPO-based rewriters yields additional utility gains. Our results highlight intent rewriting as a critical and tractable component for improving agent planning in open-domain dialogue systems.

In recent years, Large-Language-Model-driven AI agents have exhibited unprecedented intelligence, flexibility, and adaptability, and are rapidly changing human production and lifestyle. Nowadays, agents are undergoing a new round of evolution. They no longer act as an isolated island like LLMs. Instead, they start to communicate with diverse external entities, such as other agents and tools, to collectively perform more complex tasks. Under this trend, agent communication is regarded as a foundational pillar of the future AI ecosystem, and many organizations intensively begin to design related communication protocols (e.g., Anthropic's MCP and Google's A2A) within the recent few months. However, this new field exposes significant security hazard, which can cause severe damage to real-world scenarios. To help researchers to quickly figure out this promising topic and benefit the future agent communication development, this paper presents a comprehensive survey of agent communication security. More precisely, we first present a clear definition of agent communication and categorize the entire lifecyle of agent communication into three stages: user-agent interaction, agent-agent communication, and agent-environment communication. Next, for each communication phase, we dissect related protocols and analyze its security risks according to the communication characteristics. Then, we summarize and outlook on the possible defense countermeasures for each risk. Finally, we discuss open issues and future directions in this promising research field.

Persistent AI assistants, such as OpenClaw, accumulate large collections of related memories over long-term interactions. As these memories grow, they may reinforce one another, diverge across contexts, or directly conflict, making correct assistance depend on memory relations rather than isolated recall. Existing long-term memory benchmarks rarely probe how agents preserve and utilize such relations during downstream tasks. To address this gap, we introduce SubtleMemory, a benchmark for fine-grained relational memory discrimination in long-running AI agents. SubtleMemory constructs relation-controlled latent semantic artifacts whose variants instantiate complementary, nuanced, or contradictory relations, and embeds them into realistic user-agent histories, requiring agents to recover distributed relational structures during later queries and instructions. The benchmark contains 1,522 evaluation instances over 10 long histories, grounded in 1,090 relation-controlled memory-variant sets and spanning user-related and non-user-related queries. Evaluating six standalone memory systems, two Claw-style agents with native memory modules, and three Claw-style agents with plugin memory modules, we find that current systems remain weak on fine-grained relational memory discrimination. We further introduce diagnostic protocols that reveal distinct capability profiles across memory preservation, retrieval, and downstream reasoning stages.

Small LLMs often struggle to match the agentic capabilities of large, costly models. While reinforcement learning can help, progress has been limited by two structural bottlenecks: existing open-source agentic training data are narrow in task variety and easily solved; real-world APIs lack diversity and are unstable for large-scale reinforcement learning rollout processes. We address these challenges with SYNTHAGENT, a framework that jointly synthesizes diverse tool-use training data and simulates complete environments. Specifically, a strong teacher model creates novel tasks and tool ecosystems, then rewrites them into intentionally underspecified instructions. This compels agents to actively query users for missing details. When handling synthetic tasks, an LLM-based user simulator provides user-private information, while a mock tool system delivers stable tool responses. For rewards, task-level rubrics are constructed based on required subgoals, user-agent interactions, and forbidden behaviors. Across 14 challenging datasets in math, search, and tool use, models trained on our synthetic data achieve substantial gains, with small models outperforming larger baselines.

AI Clones aim to simulate an individual's thoughts and behaviors to enable long-term, personalized interaction, placing stringent demands on memory systems to model experiences, emotions, and opinions over time. Existing memory benchmarks primarily rely on user-agent conversational histories, which are temporally fragmented and insufficient for capturing continuous life trajectories. We introduce CloneMem, a benchmark for evaluating longterm memory in AI Clone scenarios grounded in non-conversational digital traces, including diaries, social media posts, and emails, spanning one to three years. CloneMem adopts a hierarchical data construction framework to ensure longitudinal coherence and defines tasks that assess an agent's ability to track evolving personal states. Experiments show that current memory mechanisms struggle in this setting, highlighting open challenges for life-grounded personalized AI. Code and dataset are available at https://github.com/AvatarMemory/CloneMemBench

LLM-based agents score well on search benchmarks, yet real users consistently find results unsatisfying, revealing a persistent evaluation-experience gap. We attribute this gap to existing benchmarks' reliance on over-specified queries, single-turn interactions, and fixed-schema evaluation, none of which reflect real search behavior where users and agents collaboratively refine vague intent through multi-turn dialogue. We term this paradigm VibeSearch and introduce VibeSearchBench, a benchmark comprising 200 manually curated bilingual (Chinese and English) tasks across 20 domains, split into VibeSearch-Pro (professional) and VibeSearch-Daily (daily-life) subsets. Each task pairs a user persona with a schema-free ground-truth knowledge graph, and is evaluated through a progressive-disclosure user simulator and a graph-matching evaluation framework. We benchmark seven frontier models under both the ReAct framework and the OpenClaw agent harness. Results show that all models remain substantially inadequate for VibeSearch (best F1: 30.30), highlighting the need for fundamental advances in long-context reasoning, proactive intent elicitation, and structured knowledge construction.

Large language models (LLMs) have advanced conversational AI assistants. However, systematically evaluating how well these assistants apply personalization--adapting to individual user preferences while completing tasks--remains challenging. Existing personalization benchmarks focus on chit-chat, non-conversational tasks, or narrow domains, failing to capture the complexities of personalized task-oriented assistance. To address this, we introduce PersonaLens, a comprehensive benchmark for evaluating personalization in task-oriented AI assistants. Our benchmark features diverse user profiles equipped with rich preferences and interaction histories, along with two specialized LLM-based agents: a user agent that engages in realistic task-oriented dialogues with AI assistants, and a judge agent that employs the LLM-as-a-Judge paradigm to assess personalization, response quality, and task success. Through extensive experiments with current LLM assistants across diverse tasks, we reveal significant variability in their personalization capabilities, providing crucial insights for advancing conversational AI systems.

Recent advances in duplex speech models have enabled natural, low-latency speech-to-speech interactions. However, existing models are restricted to a fixed role and voice, limiting their ability to support structured, role-driven real-world applications and personalized interactions. In this work, we introduce PersonaPlex, a duplex conversational speech model that incorporates hybrid system prompts, combining role conditioning with text prompts and voice cloning with speech samples. PersonaPlex is trained on a large-scale synthetic dataset of paired prompts and user-agent conversations, generated with open-source large language models (LLM) and text-to-speech (TTS) models. To evaluate role conditioning in real-world settings, we extend the Full-Duplex-Bench benchmark beyond a single assistant role to multi-role customer service scenarios. Experiments show that PersonaPlex achieves strong role-conditioned behavior, voice-conditioned speech, and natural conversational responsiveness, surpassing state-of-the-art duplex speech models and hybrid large language model-based speech systems in role adherence, speaker similarity, latency, and naturalness.

The traditional Dialogue State Tracking (DST) problem aims to track user preferences and intents in user-agent conversations. While sufficient for task-oriented dialogue systems supporting narrow domain applications, the advent of Large Language Model (LLM)-based chat systems has introduced many real-world intricacies in open-domain dialogues. These intricacies manifest in the form of increased complexity in contextual interactions, extended dialogue sessions encompassing a diverse array of topics, and more frequent contextual shifts. To handle these intricacies arising from evolving LLM-based chat systems, we propose joint dialogue segmentation and state tracking per segment in open-domain dialogue systems. Assuming a zero-shot setting appropriate to a true open-domain dialogue system, we propose S3-DST, a structured prompting technique that harnesses Pre-Analytical Recollection, a novel grounding mechanism we designed for improving long context tracking. To demonstrate the efficacy of our proposed approach in joint segmentation and state tracking, we evaluate S3-DST on a proprietary anonymized open-domain dialogue dataset, as well as publicly available DST and segmentation datasets. Across all datasets and settings, S3-DST consistently outperforms the state-of-the-art, demonstrating its potency and robustness the next generation of LLM-based chat systems.

Large Language Models (LLMs) excel at single-turn tasks such as instruction following and summarization, yet real-world deployments require sustained multi-turn interactions where user goals and conversational context persist and evolve. A recurring challenge in this setting is context drift: the gradual divergence of a model's outputs from goal-consistent behavior across turns. Unlike single-turn errors, drift unfolds temporally and is poorly captured by static evaluation metrics. In this work, we present a study of context drift in multi-turn interactions and propose a simple dynamical framework to interpret its behavior. We formalize drift as the turn-wise KL divergence between the token-level predictive distributions of the test model and a goal-consistent reference model, and propose a recurrence model that interprets its evolution as a bounded stochastic process with restoring forces and controllable interventions. We instantiate this framework in both synthetic long-horizon rewriting tasks and realistic user-agent simulations such as in tau-Bench, measuring drift for several open-weight LLMs that are used as user simulators. Our experiments consistently reveal stable, noise-limited equilibria rather than runaway degradation, and demonstrate that simple reminder interventions reliably reduce divergence in line with theoretical predictions. Together, these results suggest that multi-turn drift can be understood as a controllable equilibrium phenomenon rather than as inevitable decay, providing a foundation for studying and mitigating context drift in extended interactions.

Rapidly developing large language models (LLMs) have brought tremendous intelligent applications. Especially, the GPT-4o's excellent duplex speech interaction ability has brought impressive experience to users. Researchers have recently proposed several multi-modal LLMs in this direction that can achieve user-agent speech-to-speech conversations. This paper proposes a novel speech-text multimodal LLM architecture called Freeze-Omni. Our main contribution is that the speech input and output modalities can be easily connected to a textual LLM while keeping the LLM's parameters frozen throughout the training process. We design a three-stage training strategy for modeling both the speech input and output, enabling Freeze-Omni to obtain speech-to-speech conversation ability using text-speech paired data (such as ASR and TTS data) and only 60,000 multi-round text Q&A data on 8 GPUs. Moreover, we can effectively ensure that the intelligence of the Freeze-Omni in the speech modality is at the same level compared with that in the text modality of its backbone LLM, while achieving low latency end-to-end spoken response. In addition, we also designed a method to achieve duplex dialogue ability through multi-task training, giving Freeze-Omni a more natural style of dialogue ability between users and agents. In summary, Freeze-Omni holds great potential to conduct speech-to-speech dialogue based on a multimodal LLM under the condition of a frozen LLM, avoiding the catastrophic forgetting problem caused by limited data and training resources.

Recent advances in Large Multi-modal Models (LMMs) are primarily focused on offline video understanding. Instead, streaming video understanding poses great challenges to recent models due to its time-sensitive, omni-modal and interactive characteristics. In this work, we aim to extend the streaming video understanding from a new perspective and propose a novel task named Visual Instruction Feedback in which models should be aware of visual contents and learn to extract instructions from them. For example, when users wave their hands to agents, agents should recognize the gesture and start conversations with welcome information. Thus, following instructions in visual modality greatly enhances user-agent interactions. To facilitate research, we define seven key subtasks highly relevant to visual modality and collect the ViSpeak-Instruct dataset for training and the ViSpeak-Bench for evaluation. Further, we propose the ViSpeak model, which is a SOTA streaming video understanding LMM with GPT-4o-level performance on various streaming video understanding benchmarks. After finetuning on our ViSpeak-Instruct dataset, ViSpeak is equipped with basic visual instruction feedback ability, serving as a solid baseline for future research.

Conversational Speech Synthesis (CSS) aims to align synthesized speech with the emotional and stylistic context of user-agent interactions to achieve empathy. Current generative CSS models face interpretability limitations due to insufficient emotional perception and redundant discrete speech coding. To address the above issues, we present Chain-Talker, a three-stage framework mimicking human cognition: Emotion Understanding derives context-aware emotion descriptors from dialogue history; Semantic Understanding generates compact semantic codes via serialized prediction; and Empathetic Rendering synthesizes expressive speech by integrating both components. To support emotion modeling, we develop CSS-EmCap, an LLM-driven automated pipeline for generating precise conversational speech emotion captions. Experiments on three benchmark datasets demonstrate that Chain-Talker produces more expressive and empathetic speech than existing methods, with CSS-EmCap contributing to reliable emotion modeling. The code and demos are available at: https://github.com/AI-S2-Lab/Chain-Talker.

Conversational Speech Synthesis (CSS) aims to express a target utterance with the proper speaking style in a user-agent conversation setting. Existing CSS methods employ effective multi-modal context modeling techniques to achieve empathy understanding and expression. However, they often need to design complex network architectures and meticulously optimize the modules within them. In addition, due to the limitations of small-scale datasets containing scripted recording styles, they often fail to simulate real natural conversational styles. To address the above issues, we propose a novel generative expressive CSS system, termed GPT-Talker.We transform the multimodal information of the multi-turn dialogue history into discrete token sequences and seamlessly integrate them to form a comprehensive user-agent dialogue context. Leveraging the power of GPT, we predict the token sequence, that includes both semantic and style knowledge, of response for the agent. After that, the expressive conversational speech is synthesized by the conversation-enriched VITS to deliver feedback to the user.Furthermore, we propose a large-scale Natural CSS Dataset called NCSSD, that includes both naturally recorded conversational speech in improvised styles and dialogues extracted from TV shows. It encompasses both Chinese and English languages, with a total duration of 236 hours.We conducted comprehensive experiments on the reliability of the NCSSD and the effectiveness of our GPT-Talker. Both subjective and objective evaluations demonstrate that our model outperforms other state-of-the-art CSS systems significantly in terms of naturalness and expressiveness. The Code, Dataset, and Pre-trained Model are available at: https://github.com/AI-S2-Lab/GPT-Talker.

Vision language models (VLMs) have achieved impressive progress in diverse applications, becoming a prevalent research direction. In this paper, we build FIRE, a feedback-refinement dataset, consisting of 1.1M multi-turn conversations that are derived from 27 source datasets, empowering VLMs to spontaneously refine their responses based on user feedback across diverse tasks. To scale up the data collection, FIRE is collected in two components: FIRE-100K and FIRE-1M, where FIRE-100K is generated by GPT-4V, and FIRE-1M is freely generated via models trained on FIRE-100K. Then, we build FIRE-Bench, a benchmark to comprehensively evaluate the feedback-refining capability of VLMs, which contains 11K feedback-refinement conversations as the test data, two evaluation settings, and a model to provide feedback for VLMs. We develop the FIRE-LLaVA model by fine-tuning LLaVA on FIRE-100K and FIRE-1M, which shows remarkable feedback-refining capability on FIRE-Bench and outperforms untrained VLMs by 50%, making more efficient user-agent interactions and underscoring the significance of the FIRE dataset.

Large language models for vertical domains are bottlenecked by the scarcity of complex, domain-specific task-oriented dialogues. Existing data acquisition pipelines face a persistent trilemma: expert annotation is expensive, real-world service conversations are constrained by privacy and commercial restrictions, and static corpora quickly become temporally stale. We propose Stream, a data-centric framework that leverages publicly available streaming media (live streams and short videos) to synthesize high-value service dialogues at scale. Stream mines authentic interaction signals from noisy streams and synthesizes conversations by integrating role-grounded persona construction with Conversational Blueprint construction; it further adopts retrieval-augmented generation (RAG) to support knowledge-aware responses. Based on Stream, we release StreamDial, a large-scale multi-domain dataset covering Automotive, Restaurant, and Hotel. StreamDial contains 87,498 dialogue sessions and 1,497,320 turns in total, with an average of 17.11 turns per session and a comparable scale across domains. Each session is organized as a structured quadruplet langle P_u, P_a, B, H rangle that pairs dialogue history with explicit user/agent personas and a Conversational Blueprint, capturing realistic service behaviors such as requirement mining, constraint conflicts, negotiation, and recovery. Evaluations with automatic judges and downstream tasks show that StreamDial improves intrinsic dialogue quality over strong baselines, and models trained with StreamDial improve Dialogue State Tracking across backbones; we further report a completed human-evaluation set and encouraging multilingual transfer on Qwen3-8B under a controlled training budget. The data is released in https://github.com/hitxueliang/DialogDataSetBySTREAM.

Effective human-agent collaboration is increasingly prevalent in real-world applications. Current trends in such collaborations are predominantly unidirectional, with users providing instructions or posing questions to agents, where agents respond directly without seeking necessary clarifications or confirmations. However, the evolving capabilities of these agents require more proactive engagement, where agents should dynamically participate in conversations to clarify user intents, resolve ambiguities, and adapt to changing circumstances. Existing prior work under-utilize the conversational capabilities of language models (LMs), thereby optimizing agents as better followers rather than effective speakers. In this work, we introduce SpeakRL, a reinforcement learning (RL) method that enhances agents' conversational capabilities by rewarding proactive interactions with users, such as asking right clarification questions when necessary. To support this, we curate SpeakER, a synthetic dataset that includes diverse scenarios from task-oriented dialogues, where tasks are resolved through interactive clarification questions. We present a systematic analysis of reward design for conversational proactivity and propose a principled reward formulation for teaching agents to balance asking with acting. Empirical evaluations demonstrate that our approach achieves a 20.14% absolute improvement in task completion over base models without increasing conversation turns even surpassing even much larger proprietary models, demonstrating the promise of clarification-centric user-agent interactions.

Full-duplex voice interaction allows users and agents to speak simultaneously with controllable barge-in, enabling lifelike assistants and customer service. Existing solutions are either end-to-end, difficult to design and hard to control, or modular pipelines governed by turn-taking controllers that ease upgrades and per-module optimization; however, prior modular frameworks depend on non-open components and external providers, limiting holistic optimization. In this work, we present a complete, practical full-duplex voice interaction system comprising a turn-taking controller, an interaction module, and a dialogue manager. The controller integrates streaming personalized VAD (pVAD) to suppress false barge-ins from noise and non-primary speakers, precisely timestamp primary-speaker segments, and explicitly enable primary-speaker barge-ins; a semantic end-of-turn detector improves stop decisions. It upgrades heterogeneous half-duplex pipelines, cascaded, semi-cascaded, and speech-to-speech, to full duplex. Using internal models, we implement cascaded and semi-cascaded variants; the semi-cascaded one captures emotional and paralinguistic cues, yields more coherent responses, lowers latency and error propagation, and improves robustness. A dialogue manager extends capabilities via tool invocation and context management. We also propose three system-level metrics, barge-in, end-of-turn detection accuracy, and end-to-end latency, to assess naturalness, control accuracy, and efficiency. Experiments show fewer false interruptions, more accurate semantic ends, and lower latency approaching industrial systems, enabling robust, natural, real-time full-duplex interaction. Demos: https://fireredteam.github.io/demos/firered_chat.

Task-oriented dialogue (TOD) systems are experiencing a revolution driven by Large Language Models (LLMs), yet the evaluation methodologies for these systems remain insufficient for their growing sophistication. While traditional automatic metrics effectively assessed earlier modular systems, they focus solely on the dialogue level and cannot detect critical intermediate errors that can arise during user-agent interactions. In this paper, we introduce TD-EVAL (Turn and Dialogue-level Evaluation), a two-step evaluation framework that unifies fine-grained turn-level analysis with holistic dialogue-level comparisons. At turn level, we evaluate each response along three TOD-specific dimensions: conversation cohesion, backend knowledge consistency, and policy compliance. Meanwhile, we design TOD Agent Arena that uses pairwise comparisons to provide a measure of dialogue-level quality. Through experiments on MultiWOZ 2.4 and {\tau}-Bench, we demonstrate that TD-EVAL effectively identifies the conversational errors that conventional metrics miss. Furthermore, TD-EVAL exhibits better alignment with human judgments than traditional and LLM-based metrics. These findings demonstrate that TD-EVAL introduces a new paradigm for TOD system evaluation, efficiently assessing both turn and system levels with a plug-and-play framework for future research.

Large language models (LLMs) are increasingly deployed as customer-facing agents, yet evaluating their reliability remains challenging due to stochastic, multi-turn interactions. Current evaluation protocols rely on linear Monte Carlo rollouts of complete agent-user conversations to estimate success. However, this approach is computationally inefficient, repeatedly regenerating identical early prefixes, and often fails to uncover deep failure modes that arise from rare user behaviors. We introduce DIVERT (Diversity-Induced Evaluation via Branching of Trajectories), an efficient, snapshot-based, coverage-guided user simulation framework for systematic exploration of agent-user interactions. DIVERT captures the full agent-environment state at critical decision points and resumes execution from these snapshots, enabling reuse of shared conversation prefixes and reducing redundant computation. From each junction, the framework branches using targeted, diversity-inducing user responses, allowing directed exploration of alternative interaction paths. By focusing evaluation on semantically diverse and underexplored trajectories, DIVERT improves both efficiency and coverage. Empirical results show that it discovers more failures per token compared to standard linear rollout protocols, while expanding the set of tasks on which failures are identified.

Real-world user requests to LLM agents are often underspecified. Agents must interact to acquire missing information and make correct downstream decisions. However, current multi-turn GRPO-based methods often rely on trajectory-level reward computation, which leads to credit assignment problems and insufficient advantage signals within rollout groups. A feasible approach is to identify valuable interaction turns at a fine granularity to drive more targeted learning. To address this, we introduce InfoPO (Information-Driven Policy Optimization), which frames multi-turn interaction as a process of active uncertainty reduction and computes an information-gain reward that credits turns whose feedback measurably changes the agent's subsequent action distribution compared to a masked-feedback counterfactual. It then combines this signal with task outcomes via an adaptive variance-gated fusion to identify information importance while maintaining task-oriented goal direction. Across diverse tasks, including intent clarification, collaborative coding, and tool-augmented decision making, InfoPO consistently outperforms prompting and multi-turn RL baselines. It also demonstrates robustness under user simulator shifts and generalizes effectively to environment-interactive tasks. Overall, InfoPO provides a principled and scalable mechanism for optimizing complex agent-user collaboration. Code is available at https://github.com/kfq20/InfoPO.

With the recent rapid advancement of Agentic Intelligence, agentic tool use in LLMs has become increasingly important. During multi-turn interactions between agents and users, the dynamic, uncertain, and stochastic nature of user demands poses significant challenges to the agent's tool invocation capabilities. Agents are no longer expected to simply call tools to deliver a result; rather, they must iteratively refine their understanding of user needs through communication while simultaneously invoking tools to resolve user queries. Existing reinforcement learning (RL) approaches for tool use lack the integration of genuinely dynamic users during the RL training process. To bridge this gap, we introduce MUA-RL (Multi-turn User-interacting Agent Reinforcement Learning for agentic tool use), a novel reinforcement learning framework that, for the first time in the field of agentic tool use, integrates LLM-simulated users into the reinforcement learning loop. MUA-RL aims to enable autonomous learning of models to communicate with users efficiently and use various tools to solve practical problems in dynamic multi-turn interactions. Evaluations are done on several multi-turn tool-using benchmarks (see Figure 1). Specifically, MUA-RL-32B achieves 67.3 on TAU2 Retail, 45.4 on TAU2 Airline, 28.3 on TAU2 Telecom, 28.4 on BFCL-V3 Multi Turn, and 82.5 on ACEBench Agent -- outperforming or matching the performance of larger open-source models such as DeepSeek-V3-0324 and Qwen3-235B-A22B in non-thinking settings.

Large language models (LLMs) and LLM-based agents are increasingly deployed as assistants in planning and decision making, yet most existing systems are implicitly optimized for a single-principal interaction paradigm, in which the model is designed to satisfy the objectives of one dominant user whose instructions are treated as the sole source of authority and utility. However, as they are integrated into team workflows and organizational tools, they are increasingly required to serve multiple users simultaneously, each with distinct roles, preferences, and authority levels, leading to multi-user, multi-principal settings with unavoidable conflicts, information asymmetry, and privacy constraints. In this work, we present the first systematic study of multi-user LLM agents. We begin by formalizing multi-user interaction with LLM agents as a multi-principal decision problem, where a single agent must account for multiple users with potentially conflicting interests and associated challenges. We then introduce a unified multi-user interaction protocol and design three targeted stress-testing scenarios to evaluate current LLMs' capabilities in instruction following, privacy preservation, and coordination. Our results reveal systematic gaps: frontier LLMs frequently fail to maintain stable prioritization under conflicting user objectives, exhibit increasing privacy violations over multi-turn interactions, and suffer from efficiency bottlenecks when coordination requires iterative information gathering.

Reinforcement learning (RL) has shown promise in training agentic models that move beyond static benchmarks to engage in dynamic, multi-turn interactions. Yet, the ultimate value of such agents lies in their ability to assist users, a setting where diversity and dynamics of user interaction pose challenges. In this work, we propose UserRL, a unified framework for training and evaluating user-centric abilities through standardized gym environments paired with simulated users. We systematically vary turn-level reward assignment and trajectory-level score calculation to analyze how different formulations affect learning under the GRPO algorithm. Our experiments across Qwen3 models reveal three key findings: (i) SFT cold start is critical for unlocking initial interaction ability and enabling sustained RL improvements; (ii) deliberate trajectory scoring yields more efficient and effective multi-turn interactions; and (iii) while stronger simulated users (e.g., GPT-4o) facilitates training, open-source simulators (e.g., Qwen3-32B) remain a cost-effective and transferable option. Together, these results highlight that careful design of reward shaping and user simulation choice is as crucial as model scale, and establish UserRL as a practical pathway for developing robust user-centric agentic models. All codes and data are public for future research.

Multi-turn user-facing agents must infer user intent from incomplete requests, collect missing information through dialogue and tools, and execute valid actions. A training trajectory records this process as an interleaved sequence of user messages, agent responses, tool calls, etc. Synthesizing sufficiently complex trajectory has become a central route to train agents: existing pipelines often increase difficulty by composing multiple user requests into longer tasks, producing write-intensive trajectories that train sequential execution. We argue that a single write decision can itself be difficult when the agent must gather and compare substantial read-tool evidence before its arguments become identifiable, a challenge that write-intensive data alone cannot address. Guided by this insight, we propose WRIT (Write-Read Intensive Trajectory Synthesis), a pipeline for synthesizing multi-turn agent training trajectories along two complexity axes: the number of write decisions in a task and the evidence burden of each individual decision. WRIT first generates write-intensive and read-heavy tasks. It then diversifies user behavior instructions to reflect realistic conversational variation, and finally simulates agent-user interactions in an executable environment to produce complete training trajectories. The resulting data trains agents not only for longer task execution, but also for robust, evidence-grounded decision making under high information load. With only 2K synthesized trajectories, a 4B model trained on WRIT outperforms GPT-5.1 no-think on τ^2-bench and substantially reduces inference-time token usage, showing that compact SFT data can convert part of expensive test-time reasoning into efficient agent behavior.

Among existing online mobile-use benchmarks, AndroidWorld has emerged as the dominant benchmark due to its reproducible environment and deterministic evaluation; however, recent agents achieving over 90% success rates indicate its saturation and motivate the need for a more challenging benchmark. In addition, its environment lacks key application categories, such as e-commerce and enterprise communication, and does not reflect realistic mobile-use scenarios characterized by vague user instructions and hybrid tool usage. To bridge this gap, we introduce MobileWorld, a substantially more challenging benchmark designed to better reflect real-world mobile usage, comprising 201 tasks across 20 applications, while maintaining the same level of reproducible evaluation as AndroidWorld. The difficulty of MobileWorld is twofold. First, it emphasizes long-horizon tasks with cross-application interactions: MobileWorld requires nearly twice as many task-completion steps on average (27.8 vs. 14.3) and includes far more multi-application tasks (62.2% vs. 9.5%) compared to AndroidWorld. Second, MobileWorld extends beyond standard GUI manipulation by introducing novel task categories, including agent-user interaction and MCP-augmented tasks. To ensure robust evaluation, we provide snapshot-based container environment and precise functional verifications, including backend database inspection and task callback APIs. We further develop a planner-executor agentic framework with extended action spaces to support user interactions and MCP calls. Our results reveal a sharp performance drop compared to AndroidWorld, with the best agentic framework and end-to-end model achieving 51.7% and 20.9% success rates, respectively. Our analysis shows that current models struggle significantly with user interaction and MCP calls, offering a strategic roadmap toward more robust, next-generation mobile intelligence.

Existing benchmarks do not test language agents on their interaction with human users or ability to follow domain-specific rules, both of which are vital for deploying them in real world applications. We propose tau-bench, a benchmark emulating dynamic conversations between a user (simulated by language models) and a language agent provided with domain-specific API tools and policy guidelines. We employ an efficient and faithful evaluation process that compares the database state at the end of a conversation with the annotated goal state. We also propose a new metric (pass^k) to evaluate the reliability of agent behavior over multiple trials. Our experiments show that even state-of-the-art function calling agents (like gpt-4o) succeed on <50% of the tasks, and are quite inconsistent (pass^8 <25% in retail). Our findings point to the need for methods that can improve the ability of agents to act consistently and follow rules reliably.

Large Language Models (LLMs)-based agents have made impressive progress in reasoning and tool use, enabling them to solve complex tasks. However, their ability to proactively collaborate with users, especially when goals are vague, evolving, or indirectly expressed, remains underexplored. To address this gap, we introduce UserBench, a user-centric benchmark designed to evaluate agents in multi-turn, preference-driven interactions. UserBench features simulated users who start with underspecified goals and reveal preferences incrementally, requiring agents to proactively clarify intent and make grounded decisions with tools. Our evaluation of leading open- and closed-source LLMs reveals a significant disconnect between task completion and user alignment. For instance, models provide answers that fully align with all user intents only 20% of the time on average, and even the most advanced models uncover fewer than 30% of all user preferences through active interaction. These results highlight the challenges of building agents that are not just capable task executors, but true collaborative partners. UserBench offers an interactive environment to measure and advance this critical capability.

Large language models (LLMs) are increasingly used as human simulators, both for evaluating conversational systems and for generating fine-tuning data. However, naive "act-as-a-user" prompting often yields verbose, unrealistic utterances, underscoring the need for principled evaluation of so-called user proxy agents. We present MIRRORBENCH, a reproducible, extensible benchmarking framework that evaluates user proxies solely on their ability to produce human-like user utterances across diverse conversational tasks, explicitly decoupled from downstream task success. MIRRORBENCH features a modular execution engine with typed interfaces, metadata-driven registries, multi-backend support, caching, and robust observability. The system supports pluggable user proxies, datasets, tasks, and metrics, enabling researchers to evaluate arbitrary simulators under a uniform, variance-aware harness. We include three lexical-diversity metrics (MATTR, YULE'S K, and HD-D) and three LLM-judge-based metrics (GTEval, Pairwise Indistinguishability, and Rubric-and-Reason). Across four open datasets, MIRRORBENCH yields variance-aware results and reveals systematic gaps between user proxies and real human users. The framework is open source and includes a simple command-line interface for running experiments, managing configurations and caching, and generating reports. The framework can be accessed at https://github.com/SAP/mirrorbench.

Eliciting reasoning has emerged as a powerful technique for improving the performance of large language models (LLMs) on complex tasks by inducing thinking. However, their effectiveness in realistic user-engaged agent scenarios remains unclear. In this paper, we conduct a comprehensive study on the effect of explicit thinking in user-engaged LLM agents. Our experiments span across seven models, three benchmarks, and two thinking instantiations, and we evaluate them through both a quantitative response taxonomy analysis and qualitative failure propagation case studies. Contrary to expectations, we find that mandatory thinking often backfires on agents in user-engaged settings, causing anomalous performance degradation across various LLMs. Our key finding reveals that thinking makes agents more ``introverted'' by shortening responses and reducing information disclosure to users, which weakens agent-user information exchange and leads to downstream task failures. Furthermore, we demonstrate that explicitly prompting for information disclosure reliably improves performance across diverse model families, suggesting that proactive transparency is a vital lever for agent optimization. Overall, our study suggests that information transparency awareness is a crucial yet underexplored perspective for the future design of reasoning agents in real-world scenarios. Our code is available at https://github.com/deeplearning-wisc/Thinking-Agent.

Existing embodied instance goal navigation tasks, driven by natural language, assume human users to provide complete and nuanced instance descriptions prior to the navigation, which can be impractical in the real world as human instructions might be brief and ambiguous. To bridge this gap, we propose a new task, Collaborative Instance Navigation (CoIN), with dynamic agent-human interaction during navigation to actively resolve uncertainties about the target instance in natural, template-free, open-ended dialogues. To address CoIN, we propose a novel method, Agent-user Interaction with UncerTainty Awareness (AIUTA), leveraging the perception capability of Vision Language Models (VLMs) and the capability of Large Language Models (LLMs). First, upon object detection, a Self-Questioner model initiates a self-dialogue to obtain a complete and accurate observation description, while a novel uncertainty estimation technique mitigates inaccurate VLM perception. Then, an Interaction Trigger module determines whether to ask a question to the user, continue or halt navigation, minimizing user input. For evaluation, we introduce CoIN-Bench, a benchmark supporting both real and simulated humans. AIUTA achieves competitive performance in instance navigation against state-of-the-art methods, demonstrating great flexibility in handling user inputs.

Large Language Models (LLMs) struggle with generating reliable outputs due to outdated knowledge and hallucinations. Retrieval-Augmented Generation (RAG) models address this by enhancing LLMs with external knowledge, but often fail to personalize the retrieval process. This paper introduces PersonaRAG, a novel framework incorporating user-centric agents to adapt retrieval and generation based on real-time user data and interactions. Evaluated across various question answering datasets, PersonaRAG demonstrates superiority over baseline models, providing tailored answers to user needs. The results suggest promising directions for user-adapted information retrieval systems.

Domestic AI agents faces ethical, autonomy, and inclusion challenges, particularly for overlooked groups like children, elderly, and Neurodivergent users. We present the Plural Voices Model (PVM), a novel single-agent framework that dynamically negotiates multi-user needs through real-time value alignment, leveraging diverse public datasets on mental health, eldercare, education, and moral reasoning. Using human+synthetic curriculum design with fairness-aware scenarios and ethical enhancements, PVM identifies core values, conflicts, and accessibility requirements to inform inclusive principles. Our privacy-focused prototype features adaptive safety scaffolds, tailored interactions (e.g., step-by-step guidance for Neurodivergent users, simple wording for children), and equitable conflict resolution. In preliminary evaluations, PVM outperforms multi-agent baselines in compliance (76% vs. 70%), fairness (90% vs. 85%), safety-violation rate (0% vs. 7%), and latency. Design innovations, including video guidance, autonomy sliders, family hubs, and adaptive safety dashboards, demonstrate new directions for ethical and inclusive domestic AI, for building user-centered agentic systems in plural domestic contexts. Our Codes and Model are been open sourced, available for reproduction: https://github.com/zade90/Agora

Graphical User Interface (GUI) agents, powered by Large Foundation Models, have emerged as a transformative approach to automating human-computer interaction. These agents autonomously interact with digital systems or software applications via GUIs, emulating human actions such as clicking, typing, and navigating visual elements across diverse platforms. Motivated by the growing interest and fundamental importance of GUI agents, we provide a comprehensive survey that categorizes their benchmarks, evaluation metrics, architectures, and training methods. We propose a unified framework that delineates their perception, reasoning, planning, and acting capabilities. Furthermore, we identify important open challenges and discuss key future directions. Finally, this work serves as a basis for practitioners and researchers to gain an intuitive understanding of current progress, techniques, benchmarks, and critical open problems that remain to be addressed.

As agent capabilities advance, existing benchmarks, such as τ^2-Bench, are becoming increasingly saturated. Yet constructing new benchmark tasks remains complex, costly, and labor-intensive. Moreover, the standard approach, in which scenarios are first written in natural language and then mapped to tool sequences, captures only a narrow subset of the tool-use patterns agents exercise. In this paper, we address these problems by reversing the task construction process. We propose TASTE: Task Synthesis from Tool Sequence Evolution, an automatic method that generates challenging tasks with broader tool-use coverage. TASTE utilizes an Adaptive Contrastive n-gram model trained on LLM-judged validity signals. This enables sampling valid tool sequences that cover a vast range of tool combinations. TASTE then selects representative sequences from the pool via clustering, instantiates them into complete benchmark tasks, and refines them through iterative difficulty evolution. Using TASTE, we construct τ^c-Bench, a challenging extension of the three domains of τ^2-Bench. We evaluate 11 agent/user LLM pairs and find that models nearly saturating τ^2-Bench suffer severe performance drops on our tasks (e.g., Gemini-3-Flash falls from 0.82!-!0.94 to 0.28!-!0.61). Beyond increasing difficulty, our generated tasks more than double the number of unique tool combinations agents must execute. Our results suggest high scores on existing benchmarks often reflect saturation rather than robust task-solving ability. By automating the generation of difficult, high-coverage benchmarks, TASTE enables continuous, scalable evaluation of future agents.

Conversational agents have traditionally been developed for either task-oriented dialogue (TOD) or open-ended chitchat, with limited progress in unifying the two. Yet, real-world conversations naturally involve fluid transitions between these modes. To address this gap, we introduce TACT (TOD-And-Chitchat Transition), a dataset designed for transition-aware dialogue modeling that incorporates structurally diverse and integrated mode flows. TACT supports both user- and agent-driven mode switches, enabling robust modeling of complex conversational dynamics. To evaluate an agent's ability to initiate and recover from mode transitions, we propose two new metrics -- Switch and Recovery. Models trained on TACT outperform baselines in both intent detection and mode transition handling. Moreover, applying Direct Preference Optimization (DPO) to TACT-trained models yields additional gains, achieving 75.74\% joint mode-intent accuracy and a 70.1\% win rate against GPT-4o in human evaluation. These results demonstrate that pairing structurally diverse data with DPO enhances response quality and transition control, paving the way for more proactive and transition-aware conversational agents.

Retrieval-Augmented Generation (RAG) has shown promise in enhancing recommendation systems by incorporating external context into large language model prompts. However, existing RAG-based approaches often rely on static retrieval heuristics and fail to capture nuanced user preferences in dynamic recommendation scenarios. In this work, we introduce ARAG, an Agentic Retrieval-Augmented Generation framework for Personalized Recommendation, which integrates a multi-agent collaboration mechanism into the RAG pipeline. To better understand the long-term and session behavior of the user, ARAG leverages four specialized LLM-based agents: a User Understanding Agent that summarizes user preferences from long-term and session contexts, a Natural Language Inference (NLI) Agent that evaluates semantic alignment between candidate items retrieved by RAG and inferred intent, a context summary agent that summarizes the findings of NLI agent, and an Item Ranker Agent that generates a ranked list of recommendations based on contextual fit. We evaluate ARAG accross three datasets. Experimental results demonstrate that ARAG significantly outperforms standard RAG and recency-based baselines, achieving up to 42.1% improvement in NDCG@5 and 35.5% in Hit@5. We also, conduct an ablation study to analyse the effect by different components of ARAG. Our findings highlight the effectiveness of integrating agentic reasoning into retrieval-augmented recommendation and provide new directions for LLM-based personalization.

LLM-based (Large Language Model) GUI (Graphical User Interface) agents can potentially reshape our daily lives significantly. However, current LLM-based GUI agents suffer from the scarcity of high-quality training data owing to the difficulties of trajectory collection and reward annotation. Existing works have been exploring LLMs to collect trajectories for imitation learning or to offer reward signals for online RL training. However, the Outcome Reward Model (ORM) used in existing works cannot provide finegrained feedback and can over-penalize the valuable steps in finally failed trajectories. To this end, we propose Progress Reward Model (ProgRM) to provide dense informative intermediate rewards by predicting a task completion progress for each step in online training. To handle the challenge of progress reward label annotation, we further design an efficient LCS-based (Longest Common Subsequence) self-annotation algorithm to discover the key steps in trajectories and assign progress labels accordingly. ProgRM is evaluated with extensive experiments and analyses. Actors trained with ProgRM outperform leading proprietary LLMs and ORM-trained actors, illustrating the effectiveness of ProgRM. The codes for experiments will be made publicly available upon acceptance.

Large Language Models (LLMs) based autonomous agents demonstrate multifaceted capabilities to contribute substantially to economic production. However, existing benchmarks remain focused on single agentic capability, failing to capture long-horizon real-world scenarios. Moreover, the reliance on human-in-the-loop feedback for realistic tasks creates a scalability bottleneck, hindering automated rollout collection and evaluation. To bridge this gap, we introduce AgencyBench, a comprehensive benchmark derived from daily AI usage, evaluating 6 core agentic capabilities across 32 real-world scenarios, comprising 138 tasks with specific queries, deliverables, and rubrics. These scenarios require an average of 90 tool calls, 1 million tokens, and hours of execution time to resolve. To enable automated evaluation, we employ a user simulation agent to provide iterative feedback, and a Docker sandbox to conduct visual and functional rubric-based assessment. Experiments reveal that closed-source models significantly outperform open-source models (48.4% vs 32.1%). Further analysis reveals significant disparities across models in resource efficiency, feedback-driven self-correction, and specific tool-use preferences. Finally, we investigate the impact of agentic scaffolds, observing that proprietary models demonstrate superior performance within their native ecosystems (e.g., Claude-4.5-Opus via Claude-Agent-SDK), while open-source models exhibit distinct performance peaks, suggesting potential optimization for specific execution frameworks. AgencyBench serves as a critical testbed for next-generation agents, highlighting the necessity of co-optimizing model architecture with agentic frameworks. We believe this work sheds light on the future direction of autonomous agents, and we release the full benchmark and evaluation toolkit at https://github.com/GAIR-NLP/AgencyBench.

Large Language Model (LLM)-based agents increasingly interact, collaborate, and delegate tasks to one another autonomously with minimal human interaction. Industry guidelines for agentic system governance emphasize the need for users to maintain comprehensive control over their agents, mitigating potential damage from malicious agents. Several proposed agentic system designs address agent identity, authorization, and delegation, but remain purely theoretical, without concrete implementation and evaluation. Most importantly, they do not provide user-controlled agent management. To address this gap, we propose SAGA, a scalable Security Architecture for Governing Agentic systems, that offers user oversight over their agents' lifecycle. In our design, users register their agents with a central entity, the Provider, that maintains agent contact information, user-defined access control policies, and helps agents enforce these policies on inter-agent communication. We introduce a cryptographic mechanism for deriving access control tokens, that offers fine-grained control over an agent's interaction with other agents, providing formal security guarantees. We evaluate SAGA on several agentic tasks, using agents in different geolocations, and multiple on-device and cloud LLMs, demonstrating minimal performance overhead with no impact on underlying task utility in a wide range of conditions. Our architecture enables secure and trustworthy deployment of autonomous agents, accelerating the responsible adoption of this technology in sensitive environments.

The development of GUI agents could revolutionize the next generation of human-computer interaction. Motivated by this vision, we present MAI-UI, a family of foundation GUI agents spanning the full spectrum of sizes, including 2B, 8B, 32B, and 235B-A22B variants. We identify four key challenges to realistic deployment: the lack of native agent-user interaction, the limits of UI-only operation, the absence of a practical deployment architecture, and brittleness in dynamic environments. MAI-UI addresses these issues with a unified methodology: a self-evolving data pipeline that expands the navigation data to include user interaction and MCP tool calls, a native device-cloud collaboration system routes execution by task state, and an online RL framework with advanced optimizations to scale parallel environments and context length. MAI-UI establishes new state-of-the-art across GUI grounding and mobile navigation. On grounding benchmarks, it reaches 73.5% on ScreenSpot-Pro, 91.3% on MMBench GUI L2, 70.9% on OSWorld-G, and 49.2% on UI-Vision, surpassing Gemini-3-Pro and Seed1.8 on ScreenSpot-Pro. On mobile GUI navigation, it sets a new SOTA of 76.7% on AndroidWorld, surpassing UI-Tars-2, Gemini-2.5-Pro and Seed1.8. On MobileWorld, MAI-UI obtains 41.7% success rate, significantly outperforming end-to-end GUI models and competitive with Gemini-3-Pro based agentic frameworks. Our online RL experiments show significant gains from scaling parallel environments from 32 to 512 (+5.2 points) and increasing environment step budget from 15 to 50 (+4.3 points). Finally, the native device-cloud collaboration system improves on-device performance by 33%, reduces cloud model calls by over 40%, and preserves user privacy.

We study reliability in autonomous language-model agents that translate user mandates into validated tool actions under real capital. The setting is DX Terminal Pro, a 21-day deployment in which 3,505 user-funded agents traded real ETH in a bounded onchain market. Users configured vaults through structured controls and natural-language strategies, but only agents could choose normal buy/sell trades. The system produced 7.5M agent invocations, roughly 300K onchain actions, about $20M in volume, more than 5,000 ETH deployed, roughly 70B inference tokens, and 99.9% settlement success for policy-valid submitted transactions. Long-running agents accumulated thousands of sequential decisions, including 6,000+ prompt-state-action cycles for continuously active agents, yielding a large-scale trace from user mandate to rendered prompt, reasoning, validation, portfolio state, and settlement. Reliability did not come from the base model alone; it emerged from the operating layer around the model: prompt compilation, typed controls, policy validation, execution guards, memory design, and trace-level observability. Pre-launch testing exposed failures that text-only benchmarks rarely measure, including fabricated trading rules, fee paralysis, numeric anchoring, cadence trading, and misread tokenomics. Targeted harness changes reduced fabricated sell rules from 57% to 3%, reduced fee-led observations from 32.5% to below 10%, and increased capital deployment from 42.9% to 78.0% in an affected test population. We show that capital-managing agents should be evaluated across the full path from user mandate to prompt, validated action, and settlement.

Enabling Large Language Models (LLMs) to reliably invoke external tools remains a critical bottleneck for autonomous agents. Existing approaches suffer from three fundamental challenges: expensive human annotation for high-quality trajectories, poor generalization to unseen tools, and quality ceilings inherent in single-model synthesis that perpetuate biases and coverage gaps. We introduce InfTool, a fully autonomous framework that breaks these barriers through self-evolving multi-agent synthesis. Given only raw API specifications, InfTool orchestrates three collaborative agents (User Simulator, Tool-Calling Assistant, and MCP Server) to generate diverse, verified trajectories spanning single-turn calls to complex multi-step workflows. The framework establishes a closed loop: synthesized data trains the model via Group Relative Policy Optimization (GRPO) with gated rewards, the improved model generates higher-quality data targeting capability gaps, and this cycle iterates without human intervention. Experiments on the Berkeley Function-Calling Leaderboard (BFCL) demonstrate that InfTool transforms a base 32B model from 19.8% to 70.9% accuracy (+258%), surpassing models 10x larger and rivaling Claude-Opus, and entirely from synthetic data without human annotation.

Despite rapid progress in autonomous web agents, human involvement remains essential for shaping preferences and correcting agent behavior as tasks unfold. However, current agentic systems lack a principled understanding of when and why humans intervene, often proceeding autonomously past critical decision points or requesting unnecessary confirmation. In this work, we introduce the task of modeling human intervention to support collaborative web task execution. We collect CowCorpus, a dataset of 400 real-user web navigation trajectories containing over 4,200 interleaved human and agent actions. We identify four distinct patterns of user interaction with agents -- hands-off supervision, hands-on oversight, collaborative task-solving, and full user takeover. Leveraging these insights, we train language models (LMs) to anticipate when users are likely to intervene based on their interaction styles, yielding a 61.4-63.4% improvement in intervention prediction accuracy over base LMs. Finally, we deploy these intervention-aware models in live web navigation agents and evaluate them in a user study, finding a 26.5% increase in user-rated agent usefulness. Together, our results show structured modeling of human intervention leads to more adaptive, collaborative agents.

While AI agents hold transformative potential in business, effective performance benchmarking is hindered by the scarcity of public, realistic business data on widely used platforms. Existing benchmarks often lack fidelity in their environments, data, and agent-user interactions, with limited coverage of diverse business scenarios and industries. To address these gaps, we introduce CRMArena-Pro, a novel benchmark for holistic, realistic assessment of LLM agents in diverse professional settings. CRMArena-Pro expands on CRMArena with nineteen expert-validated tasks across sales, service, and 'configure, price, and quote' processes, for both Business-to-Business and Business-to-Customer scenarios. It distinctively incorporates multi-turn interactions guided by diverse personas and robust confidentiality awareness assessments. Experiments reveal leading LLM agents achieve only around 58% single-turn success on CRMArena-Pro, with performance dropping significantly to approximately 35% in multi-turn settings. While Workflow Execution proves more tractable for top agents (over 83% single-turn success), other evaluated business skills present greater challenges. Furthermore, agents exhibit near-zero inherent confidentiality awareness; though targeted prompting can improve this, it often compromises task performance. These findings highlight a substantial gap between current LLM capabilities and enterprise demands, underscoring the need for advancements in multi-turn reasoning, confidentiality adherence, and versatile skill acquisition.

We introduce a dynamic benchmarking system for conversational agents that evaluates their performance through a single, simulated, and lengthy userleftrightarrowagent interaction. The interaction is a conversation between the user and agent, where multiple tasks are introduced and then undertaken concurrently. We context switch regularly to interleave the tasks, which constructs a realistic testing scenario in which we assess the Long-Term Memory, Continual Learning, and Information Integration capabilities of the agents. Results from both proprietary and open-source Large-Language Models show that LLMs in general perform well on single-task interactions, but they struggle on the same tasks when they are interleaved. Notably, short-context LLMs supplemented with an LTM system perform as well as or better than those with larger contexts. Our benchmark suggests that there are other challenges for LLMs responding to more natural interactions that contemporary benchmarks have heretofore not been able to capture.

Natural language programming is a promising approach to enable end users to instruct new tasks for intelligent agents. However, our formative study found that end users would often use unclear, ambiguous or vague concepts when naturally instructing tasks in natural language, especially when specifying conditionals. Existing systems have limited support for letting the user teach agents new concepts or explaining unclear concepts. In this paper, we describe a new multi-modal domain-independent approach that combines natural language programming and programming-by-demonstration to allow users to first naturally describe tasks and associated conditions at a high level, and then collaborate with the agent to recursively resolve any ambiguities or vagueness through conversations and demonstrations. Users can also define new procedures and concepts by demonstrating and referring to contents within GUIs of existing mobile apps. We demonstrate this approach in PUMICE, an end-user programmable agent that implements this approach. A lab study with 10 users showed its usability.

Tool retrieval over large API catalogs is a core bottleneck for LLM agents: user queries arrive in colloquial, often underspecified language, while the catalog uses technical API vocabulary that no fixed encoder can bridge on its own. The two dominant training approaches, contrastive encoder fine-tuning and HyDE-style query expansion with a frozen LLM, address this problem from opposite ends and fail in complementary directions: the fine-tuned encoder excels when the query's surface form already matches the catalog but collapses when it does not, while zero-shot HyDE is more robust to underspecified queries yet generates catalog-unaware hypothetical descriptions that degrade retrieval when queries are well-formed. We introduce CoHyDE, an iterative procedure that trains the dense encoder and the LLM rewriter as a single co-evolving system: the encoder is retrained with InfoNCE on catalog-style hypothetical descriptions produced by the rewriter, and the rewriter is preference-aligned via DPO against the encoder's retrieval scores, with both sides warm-started on the tool catalog before the loop begins. On a ~10k tool subset of the ToolBench catalog, three rounds of CoHyDE improve over the strongest single-component baseline by +2.5 pp NDCG@5 on standard queries and +6.3 pp on held-out vague queries, with gains as large as +8 pp on the hardest vague tier. Ablations confirm that co-training is the key ingredient: using either component in isolation fails to match CoHyDE on both well-formed and vague queries, with losses of up to -8 pp on vague queries.

Augmented Language Models (ALMs) empower large language models with the ability to use tools, transforming them into intelligent agents for real-world interactions. However, most existing frameworks for ALMs, to varying degrees, are deficient in the following critical features: flexible customization, collaborative democratization, and holistic evaluation. We present gentopia, an ALM framework enabling flexible customization of agents through simple configurations, seamlessly integrating various language models, task formats, prompting modules, and plugins into a unified paradigm. Furthermore, we establish gentpool, a public platform enabling the registration and sharing of user-customized agents. Agents registered in gentpool are composable such that they can be assembled together for agent collaboration, advancing the democratization of artificial intelligence. To ensure high-quality agents, gentbench, an integral component of gentpool, is designed to thoroughly evaluate user-customized agents across diverse aspects such as safety, robustness, efficiency, etc. We release gentopia on Github and will continuously move forward.

Multimodal Large Language Models (MLLMs) are rapidly evolving, demonstrating impressive capabilities as multimodal assistants that interact with both humans and their environments. However, this increased sophistication introduces significant safety concerns. In this paper, we present the first evaluation and analysis of a novel safety challenge termed Multimodal Situational Safety, which explores how safety considerations vary based on the specific situation in which the user or agent is engaged. We argue that for an MLLM to respond safely, whether through language or action, it often needs to assess the safety implications of a language query within its corresponding visual context. To evaluate this capability, we develop the Multimodal Situational Safety benchmark (MSSBench) to assess the situational safety performance of current MLLMs. The dataset comprises 1,820 language query-image pairs, half of which the image context is safe, and the other half is unsafe. We also develop an evaluation framework that analyzes key safety aspects, including explicit safety reasoning, visual understanding, and, crucially, situational safety reasoning. Our findings reveal that current MLLMs struggle with this nuanced safety problem in the instruction-following setting and struggle to tackle these situational safety challenges all at once, highlighting a key area for future research. Furthermore, we develop multi-agent pipelines to coordinately solve safety challenges, which shows consistent improvement in safety over the original MLLM response. Code and data: mssbench.github.io.

The Model Context Protocol (MCP) replaces static, developer-controlled API integrations with more dynamic, user-driven agent systems, which also introduces new security risks. As MCP adoption grows across community servers and major platforms, organizations encounter threats that existing AI governance frameworks (such as NIST AI RMF and ISO/IEC 42001) do not yet cover in detail. We focus on three types of adversaries that take advantage of MCP s flexibility: content-injection attackers that embed malicious instructions into otherwise legitimate data; supply-chain attackers who distribute compromised servers; and agents who become unintentional adversaries by over-stepping their role. Based on early incidents and proof-of-concept attacks, we describe how MCP can increase the attack surface through data-driven exfiltration, tool poisoning, and cross-system privilege escalation. In response, we propose a set of practical controls, including per-user authentication with scoped authorization, provenance tracking across agent workflows, containerized sandboxing with input/output checks, inline policy enforcement with DLP and anomaly detection, and centralized governance using private registries or gateway layers. The aim is to help organizations ensure that unvetted code does not run outside a sandbox, tools are not used beyond their intended scope, data exfiltration attempts are detectable, and actions can be audited end-to-end. We close by outlining open research questions around verifiable registries, formal methods for these dynamic systems, and privacy-preserving agent operations.

User interface (UI) agents promise to make inaccessible or complex UIs easier to access for blind and low-vision (BLV) users. However, current UI agents typically perform tasks end-to-end without involving users in critical choices or making them aware of important contextual information, thus reducing user agency. For example, in our field study, a BLV participant asked to buy the cheapest available sparkling water, and the agent automatically chose one from several equally priced options, without mentioning alternative products with different flavors or better ratings. To address this problem, we introduce Morae, a UI agent that automatically identifies decision points during task execution and pauses so that users can make choices. Morae uses large multimodal models to interpret user queries alongside UI code and screenshots, and prompt users for clarification when there is a choice to be made. In a study over real-world web tasks with BLV participants, Morae helped users complete more tasks and select options that better matched their preferences, as compared to baseline agents, including OpenAI Operator. More broadly, this work exemplifies a mixed-initiative approach in which users benefit from the automation of UI agents while being able to express their preferences.

Recent advances in coding agents have made them capable of planning, editing, running, and testing complex code bases. Despite their growing ability in coding tasks, these systems still struggle to infer and track user intent, especially when instructions are underspecified or context-dependent. To bridge this gap, we introduce ToM-SWE, a dual-agent architecture that pairs a primary software-engineering (SWE) agent with a lightweight theory-of-mind (ToM) partner agent dedicated to modeling the user's mental state. The ToM agent infers user goals, constraints, and preferences from instructions and interaction history, maintains a persistent memory of the user, and provides user-related suggestions to the SWE agent. In two software engineering benchmarks (ambiguous SWE-bench and stateful SWE-bench), ToM-SWE improves task success rates and user satisfaction. Notably, on the stateful SWE benchmark, a newly introduced evaluation that provides agents with a user simulator along with previous interaction histories, ToM-SWE achieves a substantially higher task success rate of 59.7\% compared to 18.1\% for OpenHands, a state-of-the-art SWE agent. Furthermore, in a three-week study with professional developers using ToM-SWE in their daily work, participants found it useful 86\% of the time, underscoring the value of stateful user modeling for practical coding agents.

As NLP evaluation shifts from static benchmarks to multi-turn interactive settings, LLM-based simulators have become widely used as user proxies, serving two roles: generating user turns and providing evaluation signals. Yet, these simulations are frequently assumed to be faithful to real human behaviors, often without rigorous verification. We formalize the Sim2Real gap in user simulation and present the first study running the full τ-bench protocol with real humans (451 participants, 165 tasks), benchmarking 31 LLM simulators across proprietary, open-source, and specialized families using the User-Sim Index (USI), a metric we introduce to quantify how well LLM simulators resemble real user interactive behaviors and feedback. Behaviorally, LLM simulators are excessively cooperative, stylistically uniform, and lack realistic frustration or ambiguity, creating an "easy mode" that inflates agent success rates above the human baseline. In evaluations, real humans provide nuanced judgments across eight quality dimensions while simulated users produce uniformly more positive feedback; rule-based rewards are failing to capture rich feedback signals generated by human users. Overall, higher general model capability does not necessarily yield more faithful user simulation. These findings highlight the importance of human validation when using LLM-based user simulators in the agent development cycle and motivate improved models for user simulation.

Personalization is one of the next milestones in advancing AI capability and alignment. We introduce PersonaMem-v2, the state-of-the-art dataset for LLM personalization that simulates 1,000 realistic user-chatbot interactions on 300+ scenarios, 20,000+ user preferences, and 128k-token context windows, where most user preferences are implicitly revealed to reflect real-world interactions. Using this data, we investigate how reinforcement fine-tuning enables a model to improve its long-context reasoning capabilities for user understanding and personalization. We also develop a framework for training an agentic memory system, which maintains a single, human-readable memory that grows with each user over time. In our experiments, frontier LLMs still struggle with implicit personalization, achieving only 37-48% accuracy. While they support long context windows, reasoning remains the bottleneck for implicit personalization tasks. Using reinforcement fine-tuning, we successfully train Qwen3-4B to outperforms GPT-5, reaching 53% accuracy in implicit personalization. Moreover, our agentic memory framework achieves state-of-the-art 55% accuracy while using 16x fewer input tokens, relying on a 2k-token memory instead of full 32k conversation histories. These results underscore the impact of our dataset and demonstrate agentic memory as a scalable path toward real-world personalized intelligence.

Graphical User Interface (GUI) agents hold great potential for automating complex tasks across diverse digital environments, from web applications to desktop software. However, the development of such agents is hindered by the lack of high-quality, multi-step trajectory data required for effective training. Existing approaches rely on expensive and labor-intensive human annotation, making them unsustainable at scale. To address this challenge, we propose AgentTrek, a scalable data synthesis pipeline that generates high-quality GUI agent trajectories by leveraging web tutorials. Our method automatically gathers tutorial-like texts from the internet, transforms them into task goals with step-by-step instructions, and employs a visual-language model agent to simulate their execution in a real digital environment. A VLM-based evaluator ensures the correctness of the generated trajectories. We demonstrate that training GUI agents with these synthesized trajectories significantly improves their grounding and planning performance over the current models. Moreover, our approach is more cost-efficient compared to traditional human annotation methods. This work underscores the potential of guided replay with web tutorials as a viable strategy for large-scale GUI agent training, paving the way for more capable and autonomous digital agents.

Graphical User Interface (GUI) agents show amazing abilities in assisting human-computer interaction, automating human user's navigation on digital devices. An ideal GUI agent is expected to achieve high accuracy, low latency, and compatibility for different GUI platforms. Recent vision-based approaches have shown promise by leveraging advanced Vision Language Models (VLMs). While they generally meet the requirements of compatibility and low latency, these vision-based GUI agents tend to have low accuracy due to their limitations in element grounding. To address this issue, we propose SpiritSight, a vision-based, end-to-end GUI agent that excels in GUI navigation tasks across various GUI platforms. First, we create a multi-level, large-scale, high-quality GUI dataset called GUI-Lasagne using scalable methods, empowering SpiritSight with robust GUI understanding and grounding capabilities. Second, we introduce the Universal Block Parsing (UBP) method to resolve the ambiguity problem in dynamic high-resolution of visual inputs, further enhancing SpiritSight's ability to ground GUI objects. Through these efforts, SpiritSight agent outperforms other advanced methods on diverse GUI benchmarks, demonstrating its superior capability and compatibility in GUI navigation tasks. Models are available at https://huggingface.co/SenseLLM/SpiritSight-Agent-8B{this URL}.

Graphical user interface (GUI) agents have advanced rapidly but still struggle with complex tasks involving novel UI elements, long-horizon actions, and personalized trajectories. In this work, we introduce Instruction Agent, a GUI agent that leverages expert demonstrations to solve such tasks, enabling completion of otherwise difficult workflows. Given a single demonstration, the agent extracts step-by-step instructions and executes them by strictly following the trajectory intended by the user, which avoids making mistakes during execution. The agent leverages the verifier and backtracker modules further to improve robustness. Both modules are critical to understand the current outcome from each action and handle unexpected interruptions(such as pop-up windows) during execution. Our experiments show that Instruction Agent achieves a 60% success rate on a set of tasks in OSWorld that all top-ranked agents failed to complete. The Instruction Agent offers a practical and extensible framework, bridging the gap between current GUI agents and reliable real-world GUI task automation.

Graphical User Interface (GUI) agents possess significant commercial and social value, and GUI agents powered by advanced multimodal large language models (MLLMs) have demonstrated remarkable potential. Currently, existing GUI agents usually utilize sequential episodes of multi-step operations across pages as the prior GUI knowledge, which fails to capture the complex transition relationship between pages, making it challenging for the agents to deeply perceive the GUI environment and generalize to new scenarios. Therefore, we design an automated pipeline to transform the sequential episodes into page graphs, which explicitly model the graph structure of the pages that are naturally connected by actions. To fully utilize the page graphs, we further introduce Retrieval-Augmented Generation (RAG) technology to effectively retrieve reliable perception guidelines of GUI from them, and a tailored multi-agent framework PG-Agent with task decomposition strategy is proposed to be injected with the guidelines so that it can generalize to unseen scenarios. Extensive experiments on various benchmarks demonstrate the effectiveness of PG-Agent, even with limited episodes for page graph construction.

Graphical User Interface (GUI) agents have emerged as a promising paradigm for intelligent systems that perceive and interact with graphical interfaces visually. Yet supervised fine-tuning alone cannot handle long-horizon credit assignment, distribution shifts, and safe exploration in irreversible environments, making Reinforcement Learning (RL) a central methodology for advancing automation. In this work, we present the first comprehensive overview of the intersection between RL and GUI agents, and examine how this research direction may evolve toward digital inhabitants. We propose a principled taxonomy that organizes existing methods into Offline RL, Online RL, and Hybrid Strategies, and complement it with analyses of reward engineering, data efficiency, and key technical innovations. Our analysis reveals several emerging trends: the tension between reliability and scalability is motivating the adoption of composite, multi-tier reward architectures; GUI I/O latency bottlenecks are accelerating the shift toward world-model-based training, which can yield substantial performance gains; and the spontaneous emergence of System-2-style deliberation suggests that explicit reasoning supervision may not be necessary when sufficiently rich reward signals are available. We distill these findings into a roadmap covering process rewards, continual RL, cognitive architectures, and safe deployment, aiming to guide the next generation of robust GUI automation and its agent-native infrastructure.

Automated machine learning (AutoML) accelerates AI development by automating tasks in the development pipeline, such as optimal model search and hyperparameter tuning. Existing AutoML systems often require technical expertise to set up complex tools, which is in general time-consuming and requires a large amount of human effort. Therefore, recent works have started exploiting large language models (LLM) to lessen such burden and increase the usability of AutoML frameworks via a natural language interface, allowing non-expert users to build their data-driven solutions. These methods, however, are usually designed only for a particular process in the AI development pipeline and do not efficiently use the inherent capacity of the LLMs. This paper proposes AutoML-Agent, a novel multi-agent framework tailored for full-pipeline AutoML, i.e., from data retrieval to model deployment. AutoML-Agent takes user's task descriptions, facilitates collaboration between specialized LLM agents, and delivers deployment-ready models. Unlike existing work, instead of devising a single plan, we introduce a retrieval-augmented planning strategy to enhance exploration to search for more optimal plans. We also decompose each plan into sub-tasks (e.g., data preprocessing and neural network design) each of which is solved by a specialized agent we build via prompting executing in parallel, making the search process more efficient. Moreover, we propose a multi-stage verification to verify executed results and guide the code generation LLM in implementing successful solutions. Extensive experiments on seven downstream tasks using fourteen datasets show that AutoML-Agent achieves a higher success rate in automating the full AutoML process, yielding systems with good performance throughout the diverse domains.

Graphical User Interface (GUI) agents powered by Vision-Language Models (VLMs) have demonstrated human-like computer control capability. Despite their utility in advancing digital automation, a critical bottleneck persists: collecting high-quality trajectory data for training. Common practices for collecting such data rely on human supervision or synthetic data generation through executing pre-defined tasks, which are either resource-intensive or unable to guarantee data quality. Moreover, these methods suffer from limited data diversity and significant gaps between synthetic data and real-world environments. To address these challenges, we propose OS-Genesis, a novel GUI data synthesis pipeline that reverses the conventional trajectory collection process. Instead of relying on pre-defined tasks, OS-Genesis enables agents first to perceive environments and perform step-wise interactions, then retrospectively derive high-quality tasks to enable trajectory-level exploration. A trajectory reward model is then employed to ensure the quality of the generated trajectories. We demonstrate that training GUI agents with OS-Genesis significantly improves their performance on highly challenging online benchmarks. In-depth analysis further validates OS-Genesis's efficiency and its superior data quality and diversity compared to existing synthesis methods. Our codes, data, and checkpoints are available at https://qiushisun.github.io/OS-Genesis-Home/{OS-Genesis Homepage}.

Graphical user interface (GUI) agents autonomously operate across platforms (e.g., Linux) to complete tasks by interacting with visual elements. Specifically, a user instruction is decomposed into a sequence of action proposals, each corresponding to an interaction with the GUI. After each action, the agent observes the updated GUI environment to plan the next step. However, two main challenges arise: i) resolving ambiguity in task planning (i.e., the action proposal sequence), where selecting an appropriate plan is non-trivial, as many valid ones may exist; ii) accurately grounding actions in complex and high-resolution interfaces, i.e., precisely interacting with visual targets. This paper investigates the two aforementioned challenges with our GUI Test-time Scaling Agent, namely GTA1. First, to select the most appropriate action proposal, we introduce a test-time scaling method. At each step, we sample multiple candidate action proposals and leverage a judge model to evaluate and select the most suitable one. It trades off computation for better decision quality by concurrent sampling, shortening task execution steps, and improving overall performance. Second, we propose a model that achieves improved accuracy when grounding the selected action proposal to its corresponding visual elements. Our key insight is that reinforcement learning (RL) facilitates visual grounding through inherent objective alignments, rewarding successful clicks on interface elements. Experimentally, our method establishes state-of-the-art performance across diverse benchmarks. For example, GTA1-7B achieves 50.1%, 92.4%, and 67.7% accuracies on Screenspot-Pro, Screenspot-V2, and OSWorld-G, respectively. When paired with a planner applying our test-time scaling strategy, it exhibits state-of-the-art agentic performance (e.g., 45.2% task success rate on OSWorld). We open-source our code and models here.

Graphical User Interface (GUI) Agents, powered by multimodal large language models (MLLMs), have shown great potential for task automation on computing devices such as computers and mobile phones. However, existing agents face challenges in multi-step reasoning and reliance on textual annotations, limiting their effectiveness. We introduce InfiGUIAgent, an MLLM-based GUI Agent trained with a two-stage supervised fine-tuning pipeline. Stage 1 enhances fundamental skills such as GUI understanding and grounding, while Stage 2 integrates hierarchical reasoning and expectation-reflection reasoning skills using synthesized data to enable native reasoning abilities of the agents. InfiGUIAgent achieves competitive performance on several GUI benchmarks, highlighting the impact of native reasoning skills in enhancing GUI interaction for automation tasks. Resources are available at https://github.com/Reallm-Labs/InfiGUIAgent.

Graphical User Interface (GUI) agents show great potential for enabling foundation models to complete real-world tasks, revolutionizing human-computer interaction and improving human productivity. In this report, we present OmegaUse, a general-purpose GUI agent model for autonomous task execution on both mobile and desktop platforms, supporting computer-use and phone-use scenarios. Building an effective GUI agent model relies on two factors: (1) high-quality data and (2) effective training methods. To address these, we introduce a carefully engineered data-construction pipeline and a decoupled training paradigm. For data construction, we leverage rigorously curated open-source datasets and introduce a novel automated synthesis framework that integrates bottom-up autonomous exploration with top-down taxonomy-guided generation to create high-fidelity synthetic data. For training, to better leverage these data, we adopt a two-stage strategy: Supervised Fine-Tuning (SFT) to establish fundamental interaction syntax, followed by Group Relative Policy Optimization (GRPO) to improve spatial grounding and sequential planning. To balance computational efficiency with agentic reasoning capacity, OmegaUse is built on a Mixture-of-Experts (MoE) backbone. To evaluate cross-terminal capabilities in an offline setting, we introduce OS-Nav, a benchmark suite spanning multiple operating systems: ChiM-Nav, targeting Chinese Android mobile environments, and Ubu-Nav, focusing on routine desktop interactions on Ubuntu. Extensive experiments show that OmegaUse is highly competitive across established GUI benchmarks, achieving a state-of-the-art (SOTA) score of 96.3% on ScreenSpot-V2 and a leading 79.1% step success rate on AndroidControl. OmegaUse also performs strongly on OS-Nav, reaching 74.24% step success on ChiM-Nav and 55.9% average success on Ubu-Nav.

Graphical user interface (GUI) agents are rapidly progressing toward autonomous interaction and reliable task execution across diverse applications. However, two central challenges remain unresolved: automating the evaluation of agent trajectories and generating high-quality training data at scale to enable continual improvement. Existing approaches often depend on manual annotation or static rule-based verification, which restricts scalability and limits adaptability in dynamic environments. We present MagicGUI-RMS, a multi-agent reward model system that delivers adaptive trajectory evaluation, corrective feedback, and self-evolving learning capabilities. MagicGUI-RMS integrates a Domain-Specific Reward Model (DS-RM) with a General-Purpose Reward Model (GP-RM), enabling fine-grained action assessment and robust generalization across heterogeneous GUI tasks. To support reward learning at scale, we design a structured data construction pipeline that automatically produces balanced and diverse reward datasets, effectively reducing annotation costs while maintaining sample fidelity. During execution, the reward model system identifies erroneous actions, proposes refined alternatives, and continuously enhances agent behavior through an automated data-reflux mechanism. Extensive experiments demonstrate that MagicGUI-RMS yields substantial gains in task accuracy, behavioral robustness. These results establish MagicGUI-RMS as a principled and effective foundation for building self-improving GUI agents driven by reward-based adaptation.

Graphical User Interface (GUI) Agents, powered by large language and vision-language models, hold promise for enabling end-to-end automation in digital environments. However, their progress is fundamentally constrained by the scarcity of scalable, high-quality trajectory data. Existing data collection strategies either rely on costly and inconsistent manual annotations or on synthetic generation methods that trade off between diversity and meaningful task coverage. To bridge this gap, we present GUI-ReWalk: a reasoning-enhanced, multi-stage framework for synthesizing realistic and diverse GUI trajectories. GUI-ReWalk begins with a stochastic exploration phase that emulates human trial-and-error behaviors, and progressively transitions into a reasoning-guided phase where inferred goals drive coherent and purposeful interactions. Moreover, it supports multi-stride task generation, enabling the construction of long-horizon workflows across multiple applications. By combining randomness for diversity with goal-aware reasoning for structure, GUI-ReWalk produces data that better reflects the intent-aware, adaptive nature of human-computer interaction. We further train Qwen2.5-VL-7B on the GUI-ReWalk dataset and evaluate it across multiple benchmarks, including Screenspot-Pro, OSWorld-G, UI-Vision, AndroidControl, and GUI-Odyssey. Results demonstrate that GUI-ReWalk enables superior coverage of diverse interaction flows, higher trajectory entropy, and more realistic user intent. These findings establish GUI-ReWalk as a scalable and data-efficient framework for advancing GUI agent research and enabling robust real-world automation.

Graphical user interface (GUI) agents have shown promise in automating mobile tasks but still struggle with input redundancy and decision ambiguity. In this paper, we present RecAgent, an uncertainty-aware agent that addresses these issues through adaptive perception. We distinguish two types of uncertainty in GUI navigation: (1) perceptual uncertainty, caused by input redundancy and noise from comprehensive screen information, and (2) decision uncertainty, arising from ambiguous tasks and complex reasoning. To reduce perceptual uncertainty, RecAgent employs a component recommendation mechanism that identifies and focuses on the most relevant UI elements. For decision uncertainty, it uses an interactive module to request user feedback in ambiguous situations, enabling intent-aware decisions. These components are integrated into a unified framework that proactively reduces input complexity and reacts to high-uncertainty cases via human-in-the-loop refinement. Additionally, we propose a dataset called ComplexAction to evaluate the success rate of GUI agents in executing specified single-step actions within complex scenarios. Extensive experiments validate the effectiveness of our approach. The dataset and code will be available at https://github.com/Fanye12/RecAgent.

Recent advances on large language models (LLMs) enable researchers and developers to build autonomous language agents that can automatically solve various tasks and interact with environments, humans, and other agents using natural language interfaces. We consider language agents as a promising direction towards artificial general intelligence and release Agents, an open-source library with the goal of opening up these advances to a wider non-specialist audience. Agents is carefully engineered to support important features including planning, memory, tool usage, multi-agent communication, and fine-grained symbolic control. Agents is user-friendly as it enables non-specialists to build, customize, test, tune, and deploy state-of-the-art autonomous language agents without much coding. The library is also research-friendly as its modularized design makes it easily extensible for researchers. Agents is available at https://github.com/aiwaves-cn/agents.

Graphical User Interface (GUI) agents offer cross-platform solutions for automating complex digital tasks, with significant potential to transform productivity workflows. However, their performance is often constrained by the scarcity of high-quality trajectory data. To address this limitation, we propose training Vision Language Models (VLMs) on data-rich, reasoning-intensive tasks during a dedicated mid-training stage, and then examine how incorporating these tasks facilitates generalization to GUI planning scenarios. Specifically, we explore a range of tasks with readily available instruction-tuning data, including GUI perception, multimodal reasoning, and textual reasoning. Through extensive experiments across 11 mid-training tasks, we demonstrate that: (1) Task generalization proves highly effective, yielding substantial improvements across most settings. For instance, multimodal mathematical reasoning enhances performance on AndroidWorld by an absolute 6.3%. Remarkably, text-only mathematical data significantly boosts GUI web agent performance, achieving a 5.6% improvement on WebArena and 5.4% improvement on AndroidWorld, underscoring notable cross-modal generalization from text-based to visual domains; (2) Contrary to prior assumptions, GUI perception data - previously considered closely aligned with GUI agent tasks and widely utilized for training - has a comparatively limited impact on final performance; (3) Building on these insights, we identify the most effective mid-training tasks and curate optimized mixture datasets, resulting in absolute performance gains of 8.0% on WebArena and 12.2% on AndroidWorld. Our work provides valuable insights into cross-domain knowledge transfer for GUI agents and offers a practical approach to addressing data scarcity challenges in this emerging field. The code, data and models will be available at https://github.com/hkust-nlp/GUIMid.

Graphical User Interface (GUI) agents aim to automate a wide spectrum of human tasks by emulating user interaction. Despite rapid advancements, current approaches are hindered by several critical challenges: data bottleneck in end-to-end training, high cost of delayed error detection, and risk of contradictory guidance. Inspired by the human cognitive loop of Thinking, Alignment, and Reflection, we present D-Artemis -- a novel deliberative framework in this paper. D-Artemis leverages a fine-grained, app-specific tip retrieval mechanism to inform its decision-making process. It also employs a proactive Pre-execution Alignment stage, where Thought-Action Consistency (TAC) Check module and Action Correction Agent (ACA) work in concert to mitigate the risk of execution failures. A post-execution Status Reflection Agent (SRA) completes the cognitive loop, enabling strategic learning from experience. Crucially, D-Artemis enhances the capabilities of general-purpose Multimodal large language models (MLLMs) for GUI tasks without the need for training on complex trajectory datasets, demonstrating strong generalization. D-Artemis establishes new state-of-the-art (SOTA) results across both major benchmarks, achieving a 75.8% success rate on AndroidWorld and 96.8% on ScreenSpot-V2. Extensive ablation studies further demonstrate the significant contribution of each component to the framework.

Graphical User Interface (GUI) agents require effective use of historical context to perform sequential navigation tasks. While incorporating past actions and observations can improve decision making, naive use of full history leads to excessive computational overhead and distraction from irrelevant information. To address this, we introduce HiconAgent, a GUI agent trained with History Context-aware Policy Optimization (HCPO) for efficient and effective utilization of historical information. HCPO optimizes history usage in both sampling and policy updates through two complementary components: (1) Dynamic Context Sampling (DCS) presents the agent with variable length histories during sampling, enabling adaptive use of the most relevant context; (2) Anchor-guided History Compression (AHC) refines the policy update phase with a dual branch strategy where the compressed branch removes history observations while keeping history actions as information flow anchors. The compressed and uncompressed branches are coupled through a history-enhanced alignment loss to enforce consistent history usage while maintaining efficiency. Experiments on mainstream GUI navigation benchmarks demonstrate strong performance. Despite being smaller, HiconAgent-3B outperforms GUI-R1-7B by +8.46 percent grounding accuracy and +11.32 percent step success rate on GUI-Odyssey, while achieving comparable results on AndroidControl and AITW with up to 2.47x computational speedup and 60 percent FLOPs reduction.

Graphical user interface (GUI) agents built on vision-language models have emerged as a promising approach to automate human-computer workflows. However, they also face the inefficiency challenge as they process long sequences of high-resolution screenshots and solving long-horizon tasks, making inference slow, costly and memory-bound. While key-value (KV) caching can mitigate this, storing the full cache is prohibitive for image-heavy contexts. Existing cache-compression methods are sub-optimal as they do not account for the spatial and temporal redundancy of GUIs. In this work, we first analyze attention patterns in GUI agent workloads and find that, unlike in natural images, attention sparsity is uniformly high across all transformer layers. This insight motivates a simple uniform budget allocation strategy, which we show empirically outperforms more complex layer-varying schemes. Building on this, we introduce GUI-KV, a plug-and-play KV cache compression method for GUI agents that requires no retraining. GUI-KV combines two novel techniques: (i) spatial saliency guidance, which augments attention scores with the L2 norm of hidden states to better preserve semantically important visual tokens, and (ii) temporal redundancy scoring, which projects previous frames' keys onto the current frame's key subspace to preferentially prune redundant history. Across standard GUI agent benchmarks and models, GUI-KV outperforms competitive KV compression baselines, closely matching full-cache accuracy at modest budgets. Notably, in a 5-screenshot setting on the AgentNetBench benchmark, GUI-KV reduces decoding FLOPs by 38.9% while increasing step accuracy by 4.1% over the full-cache baseline. These results demonstrate that exploiting GUI-specific redundancies enables efficient and reliable agent performance.

Graphical User Interface (GUI) agents are designed to automate complex tasks on digital devices, such as smartphones and desktops. Most existing GUI agents interact with the environment through extracted structured data, which can be notably lengthy (e.g., HTML) and occasionally inaccessible (e.g., on desktops). To alleviate this issue, we propose a visual GUI agent -- SeeClick, which only relies on screenshots for task automation. In our preliminary study, we have discovered a key challenge in developing visual GUI agents: GUI grounding -- the capacity to accurately locate screen elements based on instructions. To tackle this challenge, we propose to enhance SeeClick with GUI grounding pre-training and devise a method to automate the curation of GUI grounding data. Along with the efforts above, we have also created ScreenSpot, the first realistic GUI grounding dataset that encompasses mobile, desktop, and web environments. After pre-training, SeeClick demonstrates significant improvement in ScreenSpot over various baselines. Moreover, comprehensive evaluations on three widely used benchmarks consistently support our finding that advancements in GUI grounding directly correlate with enhanced performance in downstream GUI agent tasks. The model, data and code are available at https://github.com/njucckevin/SeeClick.

Graphical User Interface (GUI) Agents have emerged as a transformative paradigm in human-computer interaction, evolving from rule-based automation scripts to sophisticated AI-driven systems capable of understanding and executing complex interface operations. This survey provides a comprehensive examination of the rapidly advancing field of LLM-based GUI Agents, systematically analyzing their architectural foundations, technical components, and evaluation methodologies. We identify and analyze four fundamental components that constitute modern GUI Agents: (1) perception systems that integrate text-based parsing with multimodal understanding for comprehensive interface comprehension; (2) exploration mechanisms that construct and maintain knowledge bases through internal modeling, historical experience, and external information retrieval; (3) planning frameworks that leverage advanced reasoning methodologies for task decomposition and execution; and (4) interaction systems that manage action generation with robust safety controls. Through rigorous analysis of these components, we reveal how recent advances in large language models and multimodal learning have revolutionized GUI automation across desktop, mobile, and web platforms. We critically examine current evaluation frameworks, highlighting methodological limitations in existing benchmarks while proposing directions for standardization. This survey also identifies key technical challenges, including accurate element localization, effective knowledge retrieval, long-horizon planning, and safety-aware execution control, while outlining promising research directions for enhancing GUI Agents' capabilities. Our systematic review provides researchers and practitioners with a thorough understanding of the field's current state and offers insights into future developments in intelligent interface automation.

Graphical User Interface (GUI) agents show promising capabilities for automating computer-use tasks and facilitating accessibility, but existing interactive benchmarks are mostly English-only, covering web-use or Windows, Linux, and Android environments, but not macOS. macOS is a major OS with distinctive GUI patterns and exclusive applications. To bridge the gaps, we present macOSWorld, the first comprehensive benchmark for evaluating GUI agents on macOS. macOSWorld features 202 multilingual interactive tasks across 30 applications (28 macOS-exclusive), with task instructions and OS interfaces offered in 5 languages (English, Chinese, Arabic, Japanese, and Russian). As GUI agents are shown to be vulnerable to deception attacks, macOSWorld also includes a dedicated safety benchmarking subset. Our evaluation on six GUI agents reveals a dramatic gap: proprietary computer-use agents lead at above 30% success rate, while open-source lightweight research models lag at below 2%, highlighting the need for macOS domain adaptation. Multilingual benchmarks also expose common weaknesses, especially in Arabic, with a 27.5% average degradation compared to English. Results from safety benchmarking also highlight that deception attacks are more general and demand immediate attention. macOSWorld is available at https://github.com/showlab/macosworld.

Autonomous user interface (UI) agents aim to facilitate task automation by interacting with the user interface without manual intervention. Recent studies have investigated eliciting the capabilities of large language models (LLMs) for effective engagement in diverse environments. To align with the input-output requirement of LLMs, existing approaches are developed under a sandbox setting where they rely on external tools and application-specific APIs to parse the environment into textual elements and interpret the predicted actions. Consequently, those approaches often grapple with inference inefficiency and error propagation risks. To mitigate the challenges, we introduce Auto-UI, a multimodal solution that directly interacts with the interface, bypassing the need for environment parsing or reliance on application-dependent APIs. Moreover, we propose a chain-of-action technique -- leveraging a series of intermediate previous action histories and future action plans -- to help the agent decide what action to execute. We evaluate our approach on a new device-control benchmark AITW with 30K unique instructions, spanning multi-step tasks such as application operation, web searching, and web shopping. Experimental results show that Auto-UI achieves state-of-the-art performance with an action type prediction accuracy of 90% and an overall action success rate of 74%. Code is publicly available at https://github.com/cooelf/Auto-UI.

Graphical User Interface (GUI) agents are increasingly deployed to interact with online web services, yet their exposure to open-world content renders them vulnerable to Environmental Injection Attacks (EIAs). In these attacks, an attacker can inject crafted triggers into website to manipulate the behavior of GUI agents used by other users. In this paper, we find that most existing EIA studies fall short of realism. In particular, they fail to capture the dynamic nature of real-world web content, often assuming that a trigger's on-screen position and surrounding visual context remain largely consistent between training and testing. To better reflect practice, we introduce a realistic dynamic-environment threat model in which the attacker is a regular user and the trigger is embedded within a dynamically changing environment. Under this threat model, existing approaches largely fail, suggesting that their effectiveness in exposing GUI agent vulnerabilities has been substantially overestimated. To expose the hidden vulnerabilities of existing GUI agents effectively, we propose Chameleon, an attack framework with two key novelties designed for dynamic environments. (1) To synthesize more realistic training data, we introduce LLM-Driven Environment Simulation, which automatically generates diverse, high-fidelity webpage simulations that mimic the variability of real-world dynamic environments. (2) To optimize the trigger more effectively, we introduce Attention Black Hole, which converts attention weights into explicit supervisory signals. This mechanism encourages the agent to remain insensitive to irrelevant surrounding content, thereby improving robustness in dynamic environments. We evaluate Chameleon on six realistic websites and four representative LVLM-powered GUI agents, where it significantly outperforms existing methods.

Graphical user interface (GUI) agents can substantially improve productivity by automating frequently executed long-latency tasks on mobile devices. However, existing evaluation benchmarks are still constrained to limited applications, simple tasks, and coarse-grained metrics. To address this, we introduce AndroidLens, a challenging evaluation framework for mobile GUI agents, comprising 571 long-latency tasks in both Chinese and English environments, each requiring an average of more than 26 steps to complete. The framework features: (1) tasks derived from real-world user scenarios across 38 domains, covering complex types such as multi-constraint, multi-goal, and domain-specific tasks; (2) static evaluation that preserves real-world anomalies and allows multiple valid paths to reduce bias; and (3) dynamic evaluation that employs a milestone-based scheme for fine-grained progress measurement via Average Task Progress (ATP). Our evaluation indicates that even the best models reach only a 12.7% task success rate and 50.47% ATP. We also underscore key challenges in real-world environments, including environmental anomalies, adaptive exploration, and long-term memory retention.

Graphical User Interface (GUI) agents powered by Multimodal Large Language Models (MLLMs) promise human-like interaction with software applications, yet long-horizon tasks remain challenging due to memory limitations. Existing approaches either truncate history or rely on simple textual summaries, which risk losing critical information when past visual details become necessary for future decisions. In this paper, we propose PAL-UI (Planning with Active Look-back), a novel framework that enables GUI agents to adaptively retrieve past observations when required. PAL-UI combines a dual-level summarization agent, capturing both observation-level cues and action-level outcomes, with a dedicated retrieval tool that allows the agent to recall specific historical screenshots during planning. We curate a step-level instruction dataset of 8.6K samples from mobile GUI navigation trajectories and train PAL-UI-3B and PAL-UI-7B models based on Qwen2.5-VL. Extensive experiments demonstrate that PAL-UI significantly outperforms baseline models and prior methods in mobile GUI navigation tasks, even under data-efficient settings. Moreover, PAL-UI exhibits strong cross-domain generalization, achieving notable improvements in web navigation without additional training. Our work highlights the potential of active memory retrieval for long-horizon planning capabilities of vision-based GUI agents.

Building general-purpose graphical user interface (GUI) agents has become increasingly promising with the progress in vision language models. However, developing effective mobile GUI agents with reinforcement learning (RL) remains challenging due to the heavy-tailed distribution of task difficulty and the inefficiency of large-scale environment sampling. We present an online agentic reinforcement learning framework MobileRL to enhance GUI agents in mobile environments. Its core component is the Difficulty-ADAptive GRPO (ADAGRPO) algorithm. In ADAGRPO, we design difficulty-adaptive positive replay and failure curriculum filtering to adapt the model to different task difficulties. We introduce the shortest-path reward adjustment strategy to reshape rewards concerning the task length in multi-turn agentic tasks. Those strategies jointly stabilize RL training, improve sample efficiency, and generate strong performance across diverse mobile apps and tasks. We apply MOBILERL to two open models (Qwen2.5-VL-7B-Instruct and GLM-4.1V-9B-Base). The resultant MOBILERL-9B model achieves state-of-the-art results in terms of success rates on both AndroidWorld (80.2%) and AndroidLab (53.6%). The MOBILERL framework is open-sourced at: https://github.com/THUDM/MobileRL.

Graphical User Interface (GUI) agents powered by Large Vision-Language Models (LVLMs) have emerged as a revolutionary approach to automating human-machine interactions, capable of autonomously operating personal devices (e.g., mobile phones) or applications within the device to perform complex real-world tasks in a human-like manner. However, their close integration with personal devices raises significant security concerns, with many threats, including backdoor attacks, remaining largely unexplored. This work reveals that the visual grounding of GUI agent-mapping textual plans to GUI elements-can introduce vulnerabilities, enabling new types of backdoor attacks. With backdoor attack targeting visual grounding, the agent's behavior can be compromised even when given correct task-solving plans. To validate this vulnerability, we propose VisualTrap, a method that can hijack the grounding by misleading the agent to locate textual plans to trigger locations instead of the intended targets. VisualTrap uses the common method of injecting poisoned data for attacks, and does so during the pre-training of visual grounding to ensure practical feasibility of attacking. Empirical results show that VisualTrap can effectively hijack visual grounding with as little as 5% poisoned data and highly stealthy visual triggers (invisible to the human eye); and the attack can be generalized to downstream tasks, even after clean fine-tuning. Moreover, the injected trigger can remain effective across different GUI environments, e.g., being trained on mobile/web and generalizing to desktop environments. These findings underscore the urgent need for further research on backdoor attack risks in GUI agents.

Graphical User Interface (GUI) agents have made substantial strides in understanding and executing user instructions across diverse platforms. Yet, grounding these instructions to precise interface elements remains challenging, especially in complex, high-resolution, professional environments. Traditional supervised finetuning (SFT) methods often require large volumes of diverse data and exhibit weak generalization. To overcome these limitations, we introduce a reinforcement learning (RL) based framework that incorporates three core strategies: (1) seed data curation to ensure high quality training samples, (2) a dense policy gradient that provides continuous feedback based on prediction accuracy, and (3) a self evolutionary reinforcement finetuning mechanism that iteratively refines the model using attention maps. With only 3k training samples, our 7B-parameter model achieves state-of-the-art results among similarly sized models on three grounding benchmarks. Notably, it attains 47.3\% accuracy on the ScreenSpot-Pro dataset, outperforming much larger models, such as UI-TARS-72B, by a margin of 24.2\%. These findings underscore the effectiveness of RL-based approaches in enhancing GUI agent performance, particularly in high-resolution, complex environments.

Graphical User Interface (GUI) agents, driven by Multi-modal Large Language Models (MLLMs), have emerged as a promising paradigm for enabling intelligent interaction with digital systems. This paper provides a structured survey of recent advances in GUI agents, focusing on architectures enhanced by Reinforcement Learning (RL). We first formalize GUI agent tasks as Markov Decision Processes and discuss typical execution environments and evaluation metrics. We then review the modular architecture of (M)LLM-based GUI agents, covering Perception, Planning, and Acting modules, and trace their evolution through representative works. Furthermore, we categorize GUI agent training methodologies into Prompt-based, Supervised Fine-Tuning (SFT)-based, and RL-based approaches, highlighting the progression from simple prompt engineering to dynamic policy learning via RL. Our summary illustrates how recent innovations in multimodal perception, decision reasoning, and adaptive action generation have significantly improved the generalization and robustness of GUI agents in complex real-world environments. We conclude by identifying key challenges and future directions for building more capable and reliable GUI agents.

Current Graphical User Interface (GUI) agents operate primarily under a reactive paradigm: a user must provide an explicit instruction for the agent to execute a task. However, an intelligent AI assistant should be proactive, which is capable of anticipating user intentions directly from continuous visual inputs, such as mobile or desktop screenshots, and offering timely recommendations without explicit user prompting. Transitioning to this proactive paradigm presents significant challenges. Real-world screen activity is rarely linear; it consists of long-horizon trajectories fraught with noisy browsing, meaningless actions, and multithreaded task-switching. To address this gap, we introduce PIRA-Bench (Proactive Intent Recommendation Agent Benchmark), a novel benchmark for evaluating multimodal large language models (MLLMs) on continuous, weakly-supervised visual inputs. Unlike reactive datasets, PIRA-Bench features complex trajectories with multiple interleaved intents and noisy segments with various user profile contexts, challenging agents to detect actionable events while fitting to user preferences. Furthermore, we propose the PIRF baseline, a memory-aware, state-tracking framework that empowers general MLLMs to manage multiple task threads and handle misleading visual inputs. PIRA-Bench serves as an initial step toward robust and proactive GUI-based personal assistants.

Mobile Graphical User Interface (GUI) agents powered by multimodal large language models have demonstrated promising capabilities in automating complex smartphone tasks. However, existing approaches face two critical limitations: the scarcity of high-quality multilingual datasets, particularly for non-English ecosystems, and inefficient history representation methods. To address these challenges, we present SecAgent, an efficient mobile GUI agent at 3B scale. We first construct a human-verified Chinese mobile GUI dataset with 18k grounding samples and 121k navigation steps across 44 applications, along with a Chinese navigation benchmark featuring multi-choice action annotations. Building upon this dataset, we propose a semantic context mechanism that distills history screenshots and actions into concise, natural language summaries, significantly reducing computational costs while preserving task-relevant information. Through supervised and reinforcement fine-tuning, SecAgent outperforms similar-scale baselines and achieves performance comparable to 7B-8B models on our and public navigation benchmarks. We will open-source the training dataset, benchmark, model, and code to advance research in multilingual mobile GUI automation.

Current benchmarks for graphical user interface (GUI) agents predominantly rely on static screenshots. However, real-world smartphone interaction routinely requires agents to process transient audio cues and temporal video dynamics that are tightly coupled with the moment of action. To bridge this gap, we introduce OmniGUI, the first step-level benchmark designed to evaluate GUI agents in omni-modal smartphone environments. OmniGUI provides continuous, interleaved multimodal inputs comprising static images, synchronous audio, and video clips at every action step. The dataset encompasses 709 expert-demonstrated episodes (2,579 action steps) across 29 applications, systematically annotated with objective multimodal dependency levels. Because dedicated omni-modal GUI agent frameworks are currently in their nascent stage, we select foundational omni-modal models capable of natively processing interleaved inputs to serve as agent proxies for our initial baselines. Our empirical evaluation reveals that while current models exhibit competency on visually static tasks, their action prediction performance degrades significantly in environments requiring synchronous temporal and auditory signals. Furthermore, ablation studies isolate specific operational bottlenecks, notably cross-modal interference when processing task-irrelevant environmental noise. The complete dataset, evaluation pipeline, and baseline prompts are provided in the supplementary material. Project page: https://omni-gui.github.io.

Building Graphical User Interface (GUI) agents is a promising research direction, which simulates human interaction with computers or mobile phones to perform diverse GUI tasks. However, a major challenge in developing generalized GUI agents is the lack of sufficient trajectory data across various operating systems and applications, mainly due to the high cost of manual annotations. In this paper, we propose the TongUI framework that builds generalized GUI agents by learning from rich multimodal web tutorials. Concretely, we crawl and process online GUI tutorials (such as videos and articles) into GUI agent trajectory data, through which we produce the GUI-Net dataset containing 143K trajectory data across five operating systems and more than 200 applications. We develop the TongUI agent by fine-tuning Qwen2.5-VL-3B/7B models on GUI-Net, which show remarkable performance improvements on commonly used grounding and navigation benchmarks, outperforming baseline agents about 10\% on multiple benchmarks, showing the effectiveness of the GUI-Net dataset and underscoring the significance of our TongUI framework. We will fully open-source the code, the GUI-Net dataset, and the trained models soon.

Autonomous Graphical User Interface (GUI) agents often struggle with multi-step tasks due to constrained context windows and static policies that fail to adapt to dynamic environments. To address these limitations, this work proposes the Self-Evolving GUI Agent (SE-GA), a novel framework that integrates hierarchical memory structures with an iterative self-improvement mechanism. At the core of our approach is Test-Time Memory Extension (TTME), which facilitates long-term planning by dynamically retrieving episodic, semantic, and experiential memories to provide salient contexts during inference. To ensure continuous learning, we introduce Memory-Augmented Self-Evolution (MASE), which is a training pipeline that adopts the data collected by TTME to stabilize and enhance the agent's foundational policy. Extensive evaluations across both offline and online benchmarks demonstrate SE-GA achieves state-of-the-art performance, reaching success rates of 89.0\% on ScreenSpot and 75.8\% on the challenging AndroidControl-High dataset. Furthermore, significant improvements on the AndroidWorld benchmark highlight the superior generalization to dynamic environments. Open source code: https://github.com/jinshilong-dev/SE-GA

Recent advancements in Graphical User Interface (GUI) agents have predominantly focused on training paradigms like supervised fine-tuning (SFT) and reinforcement learning (RL). However, the challenge of high-dynamic GUI environments remains largely underexplored. Existing agents typically rely on a single screenshot after each action for decision-making, leading to a partially observable (or even unobservable) Markov decision process, where the key GUI state including important information for actions is often inadequately captured. To systematically explore this challenge, we introduce DynamicGUIBench, a comprehensive online GUI benchmark spanning ten applications and diverse interaction scenarios characterized by important interface changes between actions. Furthermore, we present DynamicUI, an agent designed for dynamic interfaces, which takes screen-recording videos of the interaction process as input and consists of three components: a dynamic perceiver, a refinement strategy, and a reflection. Specifically, the dynamic perceiver clusters frames of the GUI video, generates captions for the centroids, and iteratively selects the most informative frames as the salient dynamic context. Considering that there may be inconsistencies and noise between the selected frames and the textual context of the agent, the refinement strategy employs an action-conditioned filtering to refine thoughts to mitigate thought-action inconsistency and redundancy. Based on the refined agent trajectories, the reflection module provides effective and accurate guidance for further actions. Experiments on DynamicGUIBench demonstrate that DynamicUI significantly improves the performance in dynamic GUI environments, while maintaining competitive performance on other public benchmarks.

Mobile Graphical User Interface (GUI) agents have demonstrated strong capabilities in automating complex smartphone tasks by leveraging multimodal large language models (MLLMs) and system-level control interfaces. However, this paradigm introduces significant privacy risks, as agents typically capture and process entire screen contents, thereby exposing sensitive personal data such as phone numbers, addresses, messages, and financial information. Existing defenses either reduce UI exposure, obfuscate only task-irrelevant content, or rely on user authorization, but none can protect task-critical sensitive information while preserving seamless agent usability. We propose an anonymization-based privacy protection framework that enforces the principle of available-but-invisible access to sensitive data: sensitive information remains usable for task execution but is never directly visible to the cloud-based agent. Our system detects sensitive UI content using a PII-aware recognition model and replaces it with deterministic, type-preserving placeholders (e.g., PHONE_NUMBER#a1b2c) that retain semantic categories while removing identifying details. A layered architecture comprising a PII Detector, UI Transformer, Secure Interaction Proxy, and Privacy Gatekeeper ensures consistent anonymization across user instructions, XML hierarchies, and screenshots, mediates all agent actions over anonymized interfaces, and supports narrowly scoped local computations when reasoning over raw values is necessary. Extensive experiments on the AndroidLab and PrivScreen benchmarks show that our framework substantially reduces privacy leakage across multiple models while incurring only modest utility degradation, achieving the best observed privacy-utility trade-off among existing methods. Code available at: https://github.com/one-step-beh1nd/gui_privacy_protection

Autonomous Graphical User Interface (GUI) agents powered by Multimodal Large Language Models (MLLMs) enable digital automation on end-user devices. While scaling both parameters and data has yielded substantial gains, advanced methods still suffer from prohibitive deployment costs on resource-constrained devices. When facing complex in-the-wild scenarios, lightweight GUI agents are bottlenecked by limited capacity and poor task scalability under end-to-end episodic learning, impeding adaptation to multi-agent systems (MAS), while training multiple skill-specific experts remains costly. Can we strike an effective trade-off in this cost-scalability dilemma, enabling lightweight MLLMs to participate in realistic GUI workflows? To address these challenges, we propose the LAMO framework, which endows a lightweight MLLM with GUI-specific knowledge and task scalability, allowing multi-role orchestration to expand its capability boundary for GUI automation. LAMO combines role-oriented data synthesis with a two-stage training recipe: (i) supervised fine-tuning with Perplexity-Weighted Cross-Entropy optimization for knowledge distillation and visual perception enhancement, and (ii) reinforcement learning for role-oriented cooperative exploration. With LAMO, we develop a task-scalable native GUI agent, LAMO-3B, supporting monolithic execution and MAS-style orchestration. When paired with advanced planners as a plug-and-play policy executor, LAMO-3B can continuously benefit from planner advances, enabling a higher performance ceiling. Extensive static and online evaluations validate the effectiveness of our design.

Recent Graphical User Interface (GUI) agents replicate the R1-Zero paradigm, coupling online Reinforcement Learning (RL) with explicit chain-of-thought reasoning prior to object grounding and thereby achieving substantial performance gains. In this paper, we first conduct extensive analysis experiments of three key components of that training pipeline: input design, output evaluation, and policy update-each revealing distinct challenges arising from blindly applying general-purpose RL without adapting to GUI grounding tasks. Input design: Current templates encourage the model to generate chain-of-thought reasoning, but longer chains unexpectedly lead to worse grounding performance. Output evaluation: Reward functions based on hit signals or box area allow models to exploit box size, leading to reward hacking and poor localization quality. Policy update: Online RL tends to overfit easy examples due to biases in length and sample difficulty, leading to under-optimization on harder cases. To address these issues, we propose three targeted solutions. First, we adopt a Fast Thinking Template that encourages direct answer generation, reducing excessive reasoning during training. Second, we incorporate a box size constraint into the reward function to mitigate reward hacking. Third, we revise the RL objective by adjusting length normalization and adding a difficulty-aware scaling factor, enabling better optimization on hard samples. Our GUI-G1-3B, trained on 17K public samples with Qwen2.5-VL-3B-Instruct, achieves 90.3% accuracy on ScreenSpot and 37.1% on ScreenSpot-Pro. This surpasses all prior models of similar size and even outperforms the larger UI-TARS-7B, establishing a new state-of-the-art in GUI agent grounding. The project repository is available at https://github.com/Yuqi-Zhou/GUI-G1.

User prompts for generative AI models are often underspecified, leading to sub-optimal responses. This problem is particularly evident in text-to-image (T2I) generation, where users commonly struggle to articulate their precise intent. This disconnect between the user's vision and the model's interpretation often forces users to painstakingly and repeatedly refine their prompts. To address this, we propose a design for proactive T2I agents equipped with an interface to (1) actively ask clarification questions when uncertain, and (2) present their understanding of user intent as an understandable belief graph that a user can edit. We build simple prototypes for such agents and verify their effectiveness through both human studies and automated evaluation. We observed that at least 90% of human subjects found these agents and their belief graphs helpful for their T2I workflow. Moreover, we develop a scalable automated evaluation approach using two agents, one with a ground truth image and the other tries to ask as few questions as possible to align with the ground truth. On DesignBench, a benchmark we created for artists and designers, the COCO dataset (Lin et al., 2014), and ImageInWords (Garg et al., 2024), we observed that these T2I agents were able to ask informative questions and elicit crucial information to achieve successful alignment with at least 2 times higher VQAScore (Lin et al., 2024) than the standard single-turn T2I generation. Demo: https://github.com/google-deepmind/proactive_t2i_agents.

LLM-based agents have gained considerable attention for their decision-making skills and ability to handle complex tasks. Recognizing the current gap in leveraging agent capabilities for multi-agent collaboration in recommendation systems, we introduce MACRec, a novel framework designed to enhance recommendation systems through multi-agent collaboration. Unlike existing work on using agents for user/item simulation, we aim to deploy multi-agents to tackle recommendation tasks directly. In our framework, recommendation tasks are addressed through the collaborative efforts of various specialized agents, including Manager, User/Item Analyst, Reflector, Searcher, and Task Interpreter, with different working flows. Furthermore, we provide application examples of how developers can easily use MACRec on various recommendation tasks, including rating prediction, sequential recommendation, conversational recommendation, and explanation generation of recommendation results. The framework and demonstration video are publicly available at https://github.com/wzf2000/MACRec.

Large language model (LLM)-based agents are widely deployed in user-facing services but remain error-prone in new tasks, tend to repeat the same failure patterns, and show substantial run-to-run variability. Fixing failures via environment-specific training or manual patching is costly and hard to scale. To enable self-evolving agents in user-facing service environments, we propose WISE-Flow, a workflow-centric framework that converts historical service interactions into reusable procedural experience by inducing workflows with prerequisite-augmented action blocks. At deployment, WISE-Flow aligns the agent's execution trajectory to retrieved workflows and performs prerequisite-aware feasibility reasoning to achieve state-grounded next actions. Experiments on ToolSandbox and τ^2-bench show consistent improvement across base models.