Spaces:
Sleeping
Sleeping
Update app.py
Browse files
app.py
CHANGED
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@@ -46,7 +46,8 @@ scheduler = CommitScheduler(
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# --- Globala variabler ---
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last_log = None # Sparar loggdata från senaste svar för feedback
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# --- Slack Webhook funktionalitet ---
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def send_report_to_slack(subject, content):
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"""Skickar rapport till Slack via webhook."""
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@@ -288,31 +289,90 @@ def get_feedback_stats(logs):
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# Skicka statusrapport till Slack
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def send_status_slack():
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"""Skickar ett statusmeddelande till Slack med statistik."""
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print("Försöker skicka status-rapport till Slack...")
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try:
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# Samla in statistik
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logs = read_logs()
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# 1. Samla statistik
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conversations = get_latest_conversations(logs)
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feedback_stats, negative_examples = get_feedback_stats(logs)
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total_sessions = len(set(log.get('session_id', 'unknown') for log in logs if 'session_id' in log))
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total_questions = sum(1 for log in logs if 'user_message' in log)
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# 2. Formatera för Slack (Markdown)
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-
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subject = f"ChargeNode AI Bot -
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content = f"""
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*ChargeNode AI Bot - Statusrapport {now}*
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*Sammanfattning*
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- Totalt antal sessioner: {total_sessions}
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- Totalt antal frågor: {total_questions}
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- Tumme upp: {feedback_stats['up']}
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- Tumme ned: {feedback_stats['down']}
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*De 5 senaste frågorna*
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"""
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@@ -350,6 +410,137 @@ def send_status_slack():
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print(f"Fel vid sändning av status-rapport till Slack: {e}")
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return False
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def send_support_to_slack(områdeskod, uttagsnummer, email, chat_history):
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"""Skickar en supportförfrågan till Slack."""
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try:
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# --- Globala variabler ---
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last_log = None # Sparar loggdata från senaste svar för feedback
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# Lägg till i början av skriptet med andra globala variabler
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active_sessions = {} # Dictionary för att spåra aktiva sessioner: {session_id: (senaste_tid, meddelanden)}
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# --- Slack Webhook funktionalitet ---
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def send_report_to_slack(subject, content):
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"""Skickar rapport till Slack via webhook."""
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# Skicka statusrapport till Slack
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def send_status_slack():
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"""Skickar ett statusmeddelande till Slack med utökad statistik."""
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print("Försöker skicka status-rapport till Slack...")
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try:
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# Samla in statistik
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logs = read_logs()
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# Beräkna tid för 24 timmar sedan och 14 dagar sedan
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now = datetime.now()
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yesterday = now - timedelta(days=1)
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two_weeks_ago = now - timedelta(days=14)
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# Konvertera timestamps till datetime
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for log in logs:
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if 'timestamp' in log:
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try:
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log['datetime'] = datetime.strptime(log['timestamp'], "%Y-%m-%d %H:%M:%S")
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except:
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log['datetime'] = now # Default om formatering misslyckas
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# Filtrera loggar för senaste 24h och 14 dagar
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logs_24h = [log for log in logs if 'datetime' in log and log['datetime'] >= yesterday]
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logs_14d = [log for log in logs if 'datetime' in log and log['datetime'] >= two_weeks_ago]
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# 1. Samla statistik
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conversations = get_latest_conversations(logs)
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feedback_stats, negative_examples = get_feedback_stats(logs)
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# Basinformation
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total_sessions = len(set(log.get('session_id', 'unknown') for log in logs if 'session_id' in log))
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total_questions = sum(1 for log in logs if 'user_message' in log)
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# 24h statistik
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sessions_24h = len(set(log.get('session_id', 'unknown') for log in logs_24h if 'session_id' in log))
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messages_24h = sum(1 for log in logs_24h if 'user_message' in log)
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# Beräkna snitt antal meddelanden per session (om minst en session finns)
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avg_messages_per_session = round(messages_24h / sessions_24h, 2) if sessions_24h > 0 else 0
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# Snittsvarstid
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response_times_24h = [log.get('response_time', 0) for log in logs_24h if 'response_time' in log]
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avg_response_time = round(sum(response_times_24h) / len(response_times_24h), 2) if response_times_24h else 0
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# 14 dagars statistik
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messages_14d = sum(1 for log in logs_14d if 'user_message' in log)
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unique_users_14d = len(set(log.get('user_id', 'unknown') for log in logs_14d if 'user_id' in log))
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# Likes och dislikes
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likes_24h = sum(1 for log in logs_24h if log.get('feedback') == 'up')
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dislikes_24h = sum(1 for log in logs_24h if log.get('feedback') == 'down')
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# Browser-fördelning
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browser_counts = {}
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for log in logs_24h:
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if 'browser' in log:
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browser = log['browser']
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browser_counts[browser] = browser_counts.get(browser, 0) + 1
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# Sortera browsers efter antal
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top_browsers = sorted(browser_counts.items(), key=lambda x: x[1], reverse=True)[:3]
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browser_text = ", ".join([f"{browser}: {count}" for browser, count in top_browsers]) if top_browsers else "Ingen data"
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# 2. Formatera för Slack (Markdown)
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slack_date = now.strftime("%Y-%m-%d")
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subject = f"ChargeNode AI Bot - Daglig rapport {slack_date}"
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content = f"""
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*ChargeNode AI Bot - Statusrapport {now.strftime('%Y-%m-%d %H:%M:%S')}*
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*Sammanfattning*
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- Datum: {slack_date}
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- Antal meddelanden senaste 24h: {messages_24h}
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- Unika sessioner senaste 24h: {sessions_24h}
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- Meddelanden per session (snitt): {avg_messages_per_session}
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- Snittsvarstid senaste 24h: {avg_response_time} sekunder
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- Antal meddelanden (14 dagar): {messages_14d}
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- Unika användare (14 dagar): {unique_users_14d}
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- Tumme upp senaste 24h: {likes_24h}
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- Tumme ned senaste 24h: {dislikes_24h}
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- Browser-fördelning senaste 24h: {browser_text}
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*Trender*
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- Totalt antal sessioner: {total_sessions}
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- Totalt antal frågor: {total_questions}
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*De 5 senaste frågorna*
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"""
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print(f"Fel vid sändning av status-rapport till Slack: {e}")
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return False
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# Funktion för att skicka en avslutad session till Slack
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def send_session_to_slack(session_id, messages):
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"""Skickar en avslutad chatsession till Slack."""
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if not messages:
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return False
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try:
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user_messages = [msg for msg in messages if msg.get('role') == 'user']
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bot_messages = [msg for msg in messages if msg.get('role') == 'assistant']
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if not user_messages:
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return False # Ingen användarsession att rapportera
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# Räkna feedback
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likes = sum(1 for msg in messages if msg.get('feedback') == 'up')
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dislikes = sum(1 for msg in messages if msg.get('feedback') == 'down')
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# Hämta information om sessionen
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first_msg_time = messages[0].get('timestamp', 'okänd tid')
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last_msg_time = messages[-1].get('timestamp', 'okänd tid')
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# Formatera sessionen för Slack
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subject = f"Avslutad chatsession {session_id[:8]} - {first_msg_time}"
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content = f"""
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*Chatsession avslutad*
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- *Session ID:* {session_id[:8]}...
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- *Starttid:* {first_msg_time}
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- *Sluttid:* {last_msg_time}
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- *Antal frågor:* {len(user_messages)}
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- *Antal svar:* {len(bot_messages)}
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- *Tumme upp:* {likes}
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- *Tumme ned:* {dislikes}
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*Konversation:*
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"""
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# Lägg till konversationen
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for i, msg in enumerate(messages):
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if msg.get('role') == 'user':
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content += f"> *Användare:* {msg.get('content', '')}\n\n"
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elif msg.get('role') == 'assistant':
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content += f"> *Bot:* {msg.get('content', '')[:150]}...\n\n"
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# Skicka till Slack
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success = send_report_to_slack(subject, content)
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return success
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except Exception as e:
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print(f"Fel vid sändning av sessionrapport till Slack: {e}")
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return False
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# Modifiera respond-funktionen för att spåra sessioner
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def respond(message, chat_history, request: gr.Request):
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global last_log, active_sessions
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start = time.time()
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response = generate_answer(message)
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elapsed = round(time.time() - start, 2)
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timestamp = datetime.now().strftime("%Y-%m-%d %H:%M:%S")
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session_id = str(uuid.uuid4())
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user_id = request.client.host if request else "okänd"
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# Resten av din befintliga kod här...
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# Spara sessionsdata för chattrapporter
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if last_log and 'session_id' in last_log:
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# Använd session_id från tidigare logg om det finns
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session_id = last_log.get('session_id')
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# Uppdatera aktiva sessioner
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if session_id not in active_sessions:
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active_sessions[session_id] = {
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'last_activity': datetime.now(),
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'messages': []
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}
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# Lägg till användarfråga
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active_sessions[session_id]['messages'].append({
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'role': 'user',
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'content': message,
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'timestamp': timestamp
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})
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# Lägg till bot-svar
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active_sessions[session_id]['messages'].append({
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'role': 'assistant',
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'content': response,
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'timestamp': timestamp
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})
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# Uppdatera senaste aktivitet
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active_sessions[session_id]['last_activity'] = datetime.now()
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# Fortsätt med din befintliga kod...
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chat_history.append({"role": "user", "content": message})
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chat_history.append({"role": "assistant", "content": response})
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return "", chat_history
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# Periodisk kontroll av inaktiva sessioner
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def check_inactive_sessions():
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"""Kontrollerar efter inaktiva sessioner och skickar dem till Slack."""
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now = datetime.now()
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sessions_to_remove = []
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for session_id, session_data in active_sessions.items():
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last_activity = session_data['last_activity']
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inactive_time = (now - last_activity).total_seconds() / 60 # i minuter
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if inactive_time >= 2: # Inaktiv i minst 2 minuter
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# Skicka sessionen till Slack
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send_session_to_slack(session_id, session_data['messages'])
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sessions_to_remove.append(session_id)
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# Ta bort skickade sessioner
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for session_id in sessions_to_remove:
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del active_sessions[session_id]
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# Uppdatera schemaläggningsfunktionen för att kontrollera inaktiva sessioner
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def run_scheduler():
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"""Kör schemaläggaren i en separat tråd."""
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# Schemalägga rapporter till Slack
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schedule.every().day.at("09:32").do(send_status_slack)
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schedule.every().day.at("15:00").do(send_status_slack)
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schedule.every().day.at("08:00").do(send_status_slack)
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# Kontrollera inaktiva sessioner var 30:e sekund
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schedule.every(30).seconds.do(check_inactive_sessions)
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while True:
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schedule.run_pending()
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time.sleep(10) # Kontrollera var 10:e sekund
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def send_support_to_slack(områdeskod, uttagsnummer, email, chat_history):
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"""Skickar en supportförfrågan till Slack."""
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try:
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